Claims Team Leader

7 days ago


Brisbane, Queensland, Australia NTI Full time
Job Title: Claims Team Leader - Insurance Recovery Expert

Estimated Salary: $120,000 - $150,000 per annum

Company Overview:

NTI is a leading provider of insurance solutions for businesses and individuals. As a claims team leader, you will play a crucial role in developing and strengthening our exceptional claims offering.

Job Description:
  • Lead a team of recovery consultants to efficiently manage diverse recovery portfolios through effective recovery activities.
  • Create an environment of continuous improvement, ensuring compliance with all legal and regulatory obligations.
  • Develop and maintain communication with other business areas to implement strategic initiatives.

As a key member of the Recoveries leadership team, you will be responsible for providing strong leadership and strategic direction to your team. Your primary focus will be on managing a team of recovery professionals based across Australia.

Responsibilities:
  1. Leading, coaching, and motivating a team of recoveries professionals to effectively manage diverse recovery portfolios.
  2. Creating an environment of continuous improvement while ensuring compliance with all legal and regulatory obligations.
  3. Developing and maintaining communication and relationships with other functional areas of the business.
  4. Providing technical coaching, guidance, and support to the team.
  5. Reviewing the effectiveness of recovery controls and systems regularly.
Required Skills and Qualifications:
  • A minimum of 5 years' experience in a similar role.
  • At least 3 years' experience in people management and leading claims teams.
  • A tertiary qualification or ANZIIF qualification (highly regarded).
Benefits:
  • A real and tangible commitment to your development and ongoing study.
  • Competitive annual incentive program.
  • Up to 50% discount on personal insurance products.
  • Access to discounts on over 350 retailers across Australia.


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