Claims Management Leader for Operational Excellence

3 days ago


Brisbane, Queensland, Australia Fuse Recruitment Full time

Company Overview

Fuse Recruitment is a leading recruitment agency specializing in the insurance industry, sourcing top talent for established clients.

About the Role

We are seeking an experienced Claims Management Leader to drive operational excellence in our client's Third Party Motor Claims Division. This critical role oversees the Settlements Department, responsible for strategic claims management and driving efficient cost-effective outcomes.

Key Responsibilities:

  • Negotiation Strategies: Develop and implement negotiation strategies to optimise cost-saving and reduce claims leakage.
  • Daily Operations: Oversee daily operations ensuring adherence to all regulatory requirements.
  • Team Leadership: Lead the Settlements teams in delivering efficient, cost-effective claims outcomes.
  • Process Improvements: Identify and implement process improvements, with a focus on automation and workflow optimisation.
  • Performance Metrics: Track performance metrics, providing insights on trends and outcomes to inform strategic decisions.

Requirements:

To succeed in this role, you will need at least 10 years of experience in a leadership role within the insurance industry, with strong knowledge of recoveries or motor insurance claims management, legislation and best practices.

Benefits:

  • A competitive salary range of $140,000 - $180,000 per annum, commensurate with experience.
  • A comprehensive training and development program to support your growth and success.
  • A collaborative and high-performance work culture that values innovation, collaboration, and integrity.

About You:

You will be a strategic leader with a passion for driving operational excellence in claims management, and possess outstanding communication and interpersonal abilities to liaise with internal staff and various stakeholders. If you have demonstrated leadership skills to engage, influence, and develop teams, we encourage you to apply for this exciting opportunity.



  • Brisbane, Queensland, Australia Fuse Recruitment Full time

    About the RoleWe are seeking an experienced Strategic Claims Management Leader to oversee the Settlements Department within the Third Party Motor Claims Division.Key ResponsibilitiesLead the Settlements teams in delivering efficient, cost-effective claims outcomesDevelop and implement negotiation strategies to optimise cost-saving and reduce claims...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job SummaryThe Senior Claims Operations Manager will lead a team of Complex Claims Coaches and Operational Specialists, driving technical and operational excellence throughout the Commercial Claims team. This role is responsible for enabling exceptional claim outcomes through the delivery of operational insights, complex claims technical support, and process...


  • Brisbane, Queensland, Australia Randstad Full time

    Head of SettlementsA challenging opportunity exists for a highly skilled Claims Strategy Leader to drive impactful claim cost outcomes and streamline settlements in an inclusive, innovative environment.About the Role:Provide strategic leadership across claims settlements with a strong focus on process efficiency and risk mitigation.Drive operational...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Claims Operations Manager to lead our Complex Claims team. The successful candidate will be responsible for delivering operational insights, complex claims technical support, and process excellence across the Commercial Claims business.Key ResponsibilitiesDevelop and promote opportunities for...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Claims Operations Manager to lead our Complex Claims team. As a key member of our Commercial Claims business, you will be responsible for delivering operational insights, complex claims technical support, and process excellence across the organization.Key ResponsibilitiesDevelop and promote...


  • Brisbane, Queensland, Australia Randstad Full time

    Salary: $120,000 - $180,000 per annumAt Randstad, we're seeking an exceptional Claims Capability Lead to spearhead the development of our Motor Claims team. As a key member of our leadership team, you'll be responsible for driving business growth and excellence in claims management.About the Role:We're looking for a strategic leader with extensive...


  • Brisbane, Queensland, Australia Fuse Recruitment Full time

    **Company Overview:**We are a leading recruitment agency in the insurance industry, specialising in sourcing top talent for our clients. We are committed to delivering exceptional service and fostering long-term relationships with our candidates.**Job Summary:**We are seeking an experienced Insurance Claims Management Strategist to join our team at Fuse...

  • Senior Claims Manager

    4 weeks ago


    Brisbane, Queensland, Australia Employers Mutual Management Pty Ltd Full time

    EML is a leading provider of workers compensation and personal injury claims management services. Our goal is to help individuals recover from workplace injuries and return to work as quickly and safely as possible.The OpportunityWe are seeking a Senior Case Manager to join our team in Brisbane. As a key member of our claims management team, you will be...

  • Claims Manager

    5 days ago


    Brisbane, Queensland, Australia solera Full time

    Solera is seeking an experienced Insurance Claims Specialist to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia.The ideal candidate will have a background in Property Claims Coordination/Management and be responsible for engaging and building relationships with our clients and supply chain partners...


  • Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About this roleWe're seeking a dedicated and experienced professional to lead our Early Release Claims team at Australian Retirement Trust. As a Senior Claims Operations Manager, you'll be responsible for ensuring the efficient and effective management of early release claims from notification to payment.You'll drive continuous improvement and ensure a...

  • Senior Claims Manager

    4 weeks ago


    Brisbane, Queensland, Australia Employers Mutual Management Pty Ltd Full time

    About the RoleEML is a leading provider of workers compensation and personal injury claims management services. Our goal is to deliver exceptional support to individuals during their return-to-work journey, fostering a culture of ongoing growth and development.This is an exciting opportunity to join our diverse team in Brisbane, where you will play a...

  • Claims Manager

    3 weeks ago


    Brisbane, Queensland, Australia Sedgwick Full time

    About UsSedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.Job SummaryWe are seeking a highly skilled Claims Manager to join our team. As a Claims Manager, you will be...


  • Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About Australian Retirement TrustWe are a leading retirement savings provider with 2.3 million members trusting us to manage their funds.Our mission is to empower our members to make the most of their money, and we're looking for talented individuals like you to join our team.Salary: $120,000 - $150,000 per annumJob DescriptionThe Team Leader, Early Release...


  • Brisbane, Queensland, Australia Cover More Group Full time

    Transform Your Career in InsuranceCover-More Group is a global leader in travel insurance, helping millions of people travel safely every year. We're seeking an experienced Customer Claims Specialist to join our Operations Team, where you'll play a vital role in delivering exceptional customer service and resolving claims efficiently.About the RoleAs a...

  • Claims Manager

    3 weeks ago


    Brisbane, Queensland, Australia Sedgwick Full time

    About the RoleWe are seeking a skilled Claims Manager to join our team at Sedgwick. As a Claims Manager, you will be responsible for managing a portfolio of domestic home property claims and delivering a best-in-market claims experience to our customers.Key ResponsibilitiesManage a portfolio of property claims;Review for continuous improvement across claims...

  • Claims Manager

    1 month ago


    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About the RoleWe're seeking a skilled Claims Manager to join our Member Insurance & Claims team. As a key member of our team, you'll be responsible for managing a portfolio of claims on behalf of the Trustee, ensuring timely and effective resolution of claims.Key responsibilities include:Proactively managing all claim types and claims handling activities...

  • Claims Manager

    1 month ago


    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About the RoleWe're seeking a skilled Claims Manager to join our Member Insurance & Claims team. As a key member of our team, you'll be responsible for managing a portfolio of claims on behalf of our Trustee, ensuring timely and effective resolution of claims.Key responsibilities include:Proactively managing all claim types and claims handling activities...


  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    Job Title: Senior Claims ConsultantWe are seeking a highly skilled Senior Claims Consultant to join our team at Auto & General Insurance. As a Senior Claims Consultant, you will be responsible for managing a portfolio of complex and high-value motor claims, ensuring that all claims are handled efficiently and effectively.Key Responsibilities:Manage a...

  • Claims Team Leader

    1 month ago


    Brisbane, Queensland, Australia NTI Full time

    {"heading": "Lead a Team of Recovery Professionals", "subheading": "Join NTI as a Claims Team Manager and drive the efficient management of our recoveries portfolio.", "paragraph1": "As a key member of the Recoveries leadership team, you will play a crucial role in developing and strengthening our exceptional, market-leading claims offering. Your...

  • Claims Manager

    3 weeks ago


    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About the RoleWe're seeking a skilled Claims Manager to join our Member Insurance & Claims team. As a Claims Manager, you will be responsible for the case management and completion of a portfolio of claims on behalf of the Trustee.You will proactively manage all claim types and claims handling activities from lodgment through to decision by the insurer or...