Claims Capability Lead

4 weeks ago


Brisbane, Queensland, Australia Randstad Full time

Salary: $120,000 - $180,000 per annum

At Randstad, we're seeking an exceptional Claims Capability Lead to spearhead the development of our Motor Claims team. As a key member of our leadership team, you'll be responsible for driving business growth and excellence in claims management.

About the Role:

  • We're looking for a strategic leader with extensive experience in motor claims settlements and recoveries, who can develop and implement effective training programs to upskill our team.
  • Your primary focus will be on designing and delivering tailored coaching and mentoring initiatives to enhance technical capabilities and improve claims handling productivity.
  • You'll work closely with senior leaders to align development initiatives with business objectives, ensuring measurable improvements in operational efficiency and performance.

Key Qualifications & Experience:

  • Motor Claims & Recoveries Expertise: You'll bring extensive knowledge of motor claims settlements and recoveries, with a strong technical understanding of claims management principles.
  • Operational Leadership: Proven ability to lead and manage teams in an insurance environment, focusing on improving claims outcomes and driving business growth.
  • Capability Development & Training: Expertise in developing and delivering training programs, with a deep understanding of capability development methodologies.

Join us at Randstad, where we're passionate about providing equal employment opportunities and embracing diversity to drive innovation and success. Apply now to take your career to the next level.



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