Claims Support Officer
3 weeks ago
Job Summary: We are seeking a Claims Support Officer to provide support to the Personal Injury Claims team by executing business support and customer service functions.
Key Responsibilities:
- Lodge Personal Injury claims and investigate, gather and follow-up additional information to complete the lodgement.
- Validate claim details for lodgement and refer to business partners, manage complex escalations and manage Insurance phone queues.
- Prepare, proof and despatch outbound correspondence in support of claim lodgement and claim management, manage the request, receipt and dispatch of claim information such as medical records.
- Schedule independent medical examinations and other medical appointments and prepare and dispatch required documentation, undertake review and audit tasks as directed.
- Perform general business support tasks as directed by leader and support and participate in a collaborative team environment.
Requirements:
- Attention to detail, ability to accurately check and process tasks and show concern for all aspects of the role.
- Change management, ability to recognise, understand and support need for change and anticipated impact on both the team and self.
- Communication Skills, ability to convey and explain information, coherently and confidently both oral and written.
- Computer Skills, proficient keyboard skills and knowledge in Microsoft Office applications.
- Customer Service, committed to increasing customer experience and delivering high quality solutions within required timeframes.
- Decisiveness, ability to make effective decisions in a timely manner and planning and organisation skills, establishing a process to complete tasks (either personal or for others) and allocating appropriate resources in achievement of same.
What We Offer:
Suncorp's employee benefits are designed to support, empower and reward our people, including employee discounts and rewards, study support, parental leave and wellness initiatives.
-
Claims Support Officer
4 weeks ago
Brisbane, Queensland, Australia Zurich Insurance Company Full timeA Brighter Future AwaitsZurich is on a journey towards a sustainable future, and we're looking for a Claims Support Officer to join our Motor Claims team.In this role, you'll support the Claims team to deliver exceptional service to our customers through the claims assessing process.Your responsibilities will include liaising with internal and external...
-
Claims Support Officer
4 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeWe are seeking a Claims Support Officer to provide business support and customer service functions to the Personal Injury Claims teams.This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD.Key Responsibilities:Lodge Personal Injury claims and investigate, gather, and follow-up additional information to complete the...
-
Claims Support Officer
4 weeks ago
Brisbane, Queensland, Australia Zurich Insurance Company Full timeA new opportunity awaits...At Zurich, we're committed to creating a brighter future for our customers, our people, and the planet. As a Claims Support Officer, you'll play a vital role in delivering exceptional service to our customers through the claims assessing process.Your responsibilities will include liaising with internal and external stakeholders,...
-
Claims Support Officer
3 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeWe are seeking a Claims Support Officer to provide business support and customer service functions to the Personal Injury Claims teams.This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD.Key Responsibilities:Lodge Personal Injury claims and investigate, gather, and follow-up additional information to complete the...
-
Claims Support Officer
4 weeks ago
Brisbane, Queensland, Australia Gallagher Full timeAbout the RoleGallagher Bassett is seeking a Claims Support Officer to join our growing team in Brisbane. As a Claims Support Officer, you will provide administrative support to our Claims Operations team, ensuring the smooth processing of claims and exceptional service to our clients.Key ResponsibilitiesProvide administrative support to the Claims...
-
Claims Support Specialist
7 days ago
Brisbane, Queensland, Australia Gallagher Full time{'title': 'Role Overview', 'content': 'Gallagher Bassett is a leading provider of claims administration services.We are seeking a Claims Support Officer to join our Brisbane office.The successful candidate will provide administrative support to our Claims Operations team.This is an exciting opportunity for someone looking to start their career in claims...
-
Claims Support Officer
7 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeJob SummaryWe are seeking a Claims Support Officer to provide support to our Personal Injury Claims teams through the execution of business support and customer service functions.About the RoleLodge Personal Injury claims, investigating and gathering additional information as required.Prepare and despatch outbound correspondence in support of claim lodgement...
-
Claims Support Specialist
1 month ago
Brisbane, Queensland, Australia Gallagher Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Claims Support Officer to join our growing team at Gallagher Bassett. As a Claims Support Officer, you will provide administrative support to our Claims Operations team, ensuring the smooth processing of claims and excellent customer service.Key ResponsibilitiesProvide administrative support...
-
Claims Support Officer
3 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled Claims Support Officer to join our team in Brisbane CBD. This is a 12-month full-time contract opportunity.Key ResponsibilitiesLodge Personal Injury claims, investigating and gathering additional information as required.Prepare, proofread and dispatch outbound correspondence in support of claim lodgement and...
-
Claims Support Officer
1 day ago
Brisbane, Queensland, Australia Suncorp Group Full timeJob DescriptionWe are seeking a highly skilled Claims Support Officer to join our team in Brisbane CBD. This is a full-time, 12-month contract opportunity that offers a challenging and rewarding work environment.Key Responsibilities:Lodge Personal Injury claims, investigate and validate claim details, and manage complex escalations from business...
-
Claims Support Officer
4 weeks ago
Brisbane, Queensland, Australia Gallagher Full timeAbout the RoleAs a Claims Support Officer, you will provide administrative support to our Claims Operations team, ensuring the smooth processing of claims and excellent service to our clients. Your key responsibilities will include registering new claims, processing expenses and entitlements, and lodging and referring incoming correspondence. You will also...
-
Claims Support Officer
2 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeWe are seeking a Claims Support Officer to provide support to the Personal Injury Claims teams through the execution of business support and customer service functions.This is a full-time opportunity based in Brisbane CBD.Key Responsibilities:Lodge Personal Injury claims and validate claim details for lodgement.Manage complex escalations from business...
-
Claims Support Officer
4 weeks ago
Brisbane, Queensland, Australia Gallagher Full timeAbout the RoleGallagher Bassett is seeking a Claims Support Officer to join our growing team in Brisbane. As a key member of our Claims Operations team, you will provide administrative support to ensure the smooth processing of claims.Key ResponsibilitiesRegistration of new claims and processing of expenses and entitlementsLodging and referring incoming...
-
Claims Support Role
2 weeks ago
Brisbane, Queensland, Australia Zurich Insurance Company Full timeAt Zurich, we're committed to creating a brighter future for our customers, people, and the planet. As a Claims Support Officer, you'll play a key role in delivering exceptional service and support to our customers through the claims assessing process.A Day in the LifeYou'll be responsible for:Liaising with internal and external stakeholders to ensure...
-
Claims Support Specialist
2 weeks ago
Brisbane, Queensland, Australia Gallagher Full timeAbout the RoleGallagher Bassett (GB) is a leading third-party claims administrator, managing claims on behalf of insurers, brokers, government bodies, and self-insured organizations.We are part of the global risk management and insurance group Arthur J Gallagher & Co.The role of Claims Support Officer is pivotal in providing administrative support to our...
-
Claims Support Associate
2 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeAre you a detail-driven individual with excellent communication skills?We are seeking a Claims Support Associate to provide administrative support to our Personal Injury Claims teams. As a Claims Support Associate, you will be responsible for executing business support and customer service functions, ensuring timely and accurate claim lodgement and...
-
Claims Officer
4 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeAre you looking for a challenging role in the insurance sector? We have an exciting opportunity for a Claims Officer to join our dynamic team at Troocoo. This is a fantastic opportunity to work with a leading Insurance business, renowned for their high-performance culture and commitment to delivering smarter solutions for customers. In this role, you will...
-
Claims Officer
4 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeAbout the RoleThis is an exciting opportunity to work in a dynamic team that values integrity, innovation, and exceptional service. As a Claims Officer, you will be responsible for managing a portfolio of motor claims, guiding customers through each stage of the process, and ensuring a high level of customer service.Key ResponsibilitiesManaging a portfolio...
-
Claims Officer
1 month ago
Brisbane, Queensland, Australia Suncorp Group Full timeJob Title: Claims Officer - Liability ManagementJoin Suncorp Group as a Claims Officer - Liability Management and contribute to a strong collaborative and supportive culture. As a key member of the Injury Liability claims team, you will actively share knowledge and advise others to build and develop technical capabilities.Key Responsibilities:Manage a...
-
Claims Officer
1 month ago
Brisbane, Queensland, Australia Suncorp Group Full timeJob Title: Claims OfficerWe are seeking a skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims, ensuring timely and cost-effective outcomes.Key Responsibilities:End-to-end management of Injury Liability claim files, ensuring best practice processes...