Death Claims Specialist

4 days ago


Melbourne, Victoria, Australia beBeeClaims Full time $96,020 - $105,460

We're seeking an experienced professional to manage the lifecycle of death claims, ensuring timely and compassionate resolutions.

This role involves serving as the primary point of contact for internal and external stakeholders, providing support to the Insurance Claims team, and aiding in the advancement of the operating model with key partners.

Responsibilities include:

  • Responding to internal and external insurance claim queries and complaints
  • Managing claims with empathy, professionalism, and timeliness
  • Recommending distribution of death benefits in accordance with SIS legislation and distribution philosophy
  • Identifying claimable insurance benefits and managing interactions with insurers and third parties
  • Maintaining an accurate claims register and informing claimants of decision reasons
  • Collaborating with internal and external stakeholders to establish positive working relationships

Requirements:

  • Minimum 2 years' experience in death claims
  • Excellent written and oral communication skills
  • Strong organisational skills to prioritise and manage tasks effectively
  • Meticulous attention to detail and pride in performance
  • Ability to work autonomously and proactively without supervision
  • Ability to identify and drive improved ways of working

AustralianSuper promotes a blended working environment and offers generous leave entitlements. We're committed to supporting our diverse workforce and offer career opportunities across our expanding global organisation.

This is an opportunity to grow your career and make a meaningful impact in the lives of our members.


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