Claims Specialist

2 days ago


Melbourne, Victoria, Australia beBeeCaseManager Full time $180,000 - $220,000

Job Summary

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We are seeking a professional to fill the role of Case Manager. In this position, you will be responsible for managing and processing various types of cases and payments.

Key Responsibilities
  • Manage and process Death Claims, ensuring exceptional service to beneficiaries and claimants by addressing their inquiries and supporting them throughout the process.
  • Oversee the entire process of Death Claims, providing guidance and support to individuals and their families during a difficult time.
  • Review and challenge insurer decisions, including declined claims, to ensure fair outcomes for all parties involved.
  • Prepare trustee recommendations for approval, utilizing your expertise in Claims Staking.
Requirements
  • Proven experience in a similar role within a Superannuation or Life claims assessment environment.
  • Experience as a Claims Case Manager, particularly with Death Claims.
  • Expertise in Claims Staking and the ability to prepare trustee recommendations for approval.
  • Excellent verbal and written communication skills for proactive, solution-focused interactions with individuals, beneficiaries, and legal representatives.
Why This Role Matters
  • Make a Meaningful Impact: Contribute to helping individuals lead fulfilling lives in retirement.
  • Be Part of Something Unique: Engage in reshaping superannuation and retirement, with opportunities for personal and professional growth through career-defining projects.
  • Collaborate with Exceptional People: Work hard, innovate, and enjoy a fun and supportive environment.
  • Experience Genuine Care: Prioritize your wellbeing now and in the future, with benefits like health and fitness reimbursements, work-from-home technology support, salary continuance insurance, and organization-wide meeting-free zones.

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