Administration Support Officer

1 month ago


Noble Park, Victoria, Australia RACV Full time

About the Role

We are seeking an Administration Support Officer to join our dynamic Finance team at RACV. As a key member of the team, you will be responsible for providing exceptional customer service to our members and debtors, assisting with general enquiries, and contributing to the day-to-day operations of the team.

Key Responsibilities

  • Bank statement reconciliations, including processing of manual electronic funds transfers via NAB Connect.
  • Accounts payable and receivable duties.
  • Assisting members and debtors through various channels, including inbound calls and email requests.
  • Daily reporting and file management.
  • Dispute resolution - first line response.

Requirements

  • Strong customer service focus with a genuine willingness to establish and maintain effective working relationships across the organisation.
  • "Can do" attitude, solid work ethic, and productivity targets met.
  • Great verbal and written communications skills.
  • Team player with a positive mindset and passion for achieving success in a team environment.

About RACV

We champion diversity, work inclusively, and believe every new voice brings brilliant new ideas. We offer a range of benefits, including hybrid working arrangements, extensive training, and career development opportunities.

How to Apply

Applicants will be required to provide photo identification, evidence of eligibility to work in Australia, and consent to a criminal record check. Please submit your CV via the link below.



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