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Front Office and Housekeeping Training Specialist
2 months ago
The Rooms Division Instructor is a key role within our Post Graduate Blue Mountains International Hotel Management School, responsible for the ongoing development and training of our students in the Rooms Division area.
Key Responsibilities:- Provide comprehensive training and support to students in the Front Office and Housekeeping areas, ensuring they meet the standards set by the Front Office Manager and Executive Housekeeper.
- Ensure all students have access to the necessary equipment and supplies for their training.
- Organize and manage the student roster for the campus front desk, ensuring adequate coverage.
- Assist with the implementation of new standard operating policies and procedures, and ensure adherence to existing ones.
- Collaborate closely with the academic team to provide a holistic learning experience for our students.
- Engage in ongoing professional development to stay up-to-date with industry best practices.
- Proven experience as a manager or supervisor in a 4-5-star hotel or resort environment.
- Strong knowledge of housekeeping services, with the ability to train and develop students.
- A passion for developing and training others.
- A Certificate IV in Hospitality or equivalent, and Certificate IV in Training and Assessment (TAE40110) are desirable but not essential.
We are a bold, modern, and agile university, committed to creating an inclusive and supportive learning environment. We offer a range of benefits, including study opportunities, flexible working conditions, and access to internal opportunities for growth and development.
We are proud to be an equal opportunity employer, committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples and welcome applications from candidates with diverse backgrounds and experiences.
