Business Transformation Consultant

4 weeks ago


Mile End, Australia RAA Full time
Business Transformation Consultant

We are seeking an experienced Business Transformation Consultant to join our team at RAA. As a key member of our Insurance Optimisation & Transformation Team, you will be responsible for driving business improvements and enhancing Member experience through the implementation of change initiatives and coordination of projects across our Insurance business.

About the Role
  • Lead and deliver business improvement projects to enhance Member experience and operational efficiencies.
  • Design streamlined business processes to accommodate new system implementations.
  • Utilise tools such as team-based brainstorming workshops, process observation and mapping, data collection and analysis to drive continuous improvement.
  • Apply Lean and Six Sigma principles to improve business outcomes.
  • Provide high-quality data to support business improvement initiative prioritisation and project planning.
  • Assist with data collection, reporting and analysis requirements.
Requirements
  • A strong background in Business Analysis, with qualifications in this area highly desirable.
  • Highly developed Business Improvement analysis skills, preferably using accepted methodologies like Lean or Six Sigma.
  • Project management skills and ability to coordinate project completion.
  • Ability to collect and analyse data, process map and produce meaningful reports.
  • Excellent written and oral communication skills, including influencing skills to drive acceptance of change.
What We Offer
  • An estimated salary of AU$120,000 - AU$150,000 per annum, depending on experience.
  • Free RAA premium road service.
  • Access to our RAA Rewards Program.
  • Generous discounts on all RAA products.
  • Flexible work arrangements.
  • Ongoing Training & Development opportunities and a Study Support Program.
  • Wellbeing facilities and Corporate Health Insurance Plan.


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