Transformation Leader for Business Excellence

14 hours ago

Mile End, Australia Royal Automobile Association of South Australia Full time
About RAA

RAA is a South Australian icon and one of the state's largest employers, with over 1300 employees working across various locations. We've been serving our members for over 120 years, offering a range of services including insurance, travel, energy, and more.

Job Overview

We're seeking an experienced Transformation Leader to join our Experience Design team, leading our Business Analysis (BA) practice and contributing to the success of strategic initiatives.

Key Responsibilities
  • Drive analysis of complex business problems, investigating issues and analysing business feedback.
  • Provide leadership and advice to delivery teams and stakeholders on functional analysis direction and output.
  • Identify, create, and facilitate process design changes to deliver process improvements and ensure systems meet intended business benefits.
  • Set clear direction, purpose, and context for your team's work, setting targets with agreed deliverables and timeframes for each team member.
  • Manage allocation of Analyst resources to maximise utilisation and optimally match resources with opportunities.
  • Establish, maintain, review, and improve frameworks, processes, and tools supporting a consistent approach to analysis.
About You

You'll have demonstrated knowledge of business analysis principles and practices, as well as project and program management expertise. You'll thrive in a changing environment, be self-driven, and able to work under broad direction on complex tasks.

Requirements
  • Tertiary qualification in Computer Science or related discipline (desired).
  • Proven experience as a Lead Analyst on complex initiatives preferably with a transformation focus.
  • Proven experience managing or leading a similar-sized team and commitment to a servant-leader approach.
  • Extensive experience engaging with senior stakeholders up to Executive level.
  • Exposure to core Enterprise systems and enterprise programs of work such as CRM, ERP, HRIS, finance, etc.
  • Experience working in an environment leveraging Agile delivery methods like Scrum or SAFe.
  • Demonstrated ability to think strategically across complex business issues.
  • Excellent interpersonal skills with the ability to foster good stakeholder relationships through consultation and partnership.
Benefits
  • Free RAA premium road service.
  • Access to our RAA Rewards Program.
  • Generous discounts on all RAA products.
  • Flexible work arrangements.
  • Ongoing Training & Development opportunities and a Study Support Program.
  • Wellbeing facilities and Corporate Health Insurance Plan.
Salary

The estimated salary for this position is between $120,000 - $180,000 per annum, based on industry standards and location.

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