Strategic Business Analysis Leader

8 hours ago


Mile End, Australia Royal Automobile Association of South Australia Full time
Lead Business Analyst Role

We are seeking an experienced and skilled Business Analyst Manager to lead our Experience Design team at the Royal Automobile Association of South Australia.

About the Role:

  • Drive strategic analysis of complex business problems, including investigating issues and analyzing business feedback.
  • Provide leadership and advice to delivery teams and stakeholders on functional analysis direction and output.
  • Identify, create, and facilitate process design changes to deliver process improvements and ensure systems meet intended business benefits.
  • Manage analyst resources to maximize utilization and optimize resource allocation with opportunities.
  • Establish and maintain frameworks, processes, and tools to support consistent analysis approaches.
  • Provide vision and direction for functional aspects of initiatives based on deep understanding of member and business needs and technology capabilities.

About You:

  • Demonstrated knowledge of business analysis principles and practices, as well as project and program management expertise.
  • Able to thrive in a changing environment, self-driven, and work under broad direction on complex tasks.
  • Tertiary qualification in Computer Science or related discipline (desired).
  • Proven experience as a Lead Analyst on complex initiatives preferably with a transformation focus.
  • Proven experience managing or leading similar-sized teams and commitment to a servant-leader approach.
  • Extensive experience engaging with senior stakeholders up to Executive level.
  • Exposure to core Enterprise systems and enterprise programs of work such as CRM, ERP, HRIS, finance, etc.
  • Experience working in an environment leveraging Agile delivery methods like Scrum or SAFe.
  • Demonstrated ability to think strategically across complex business issues.
  • Excellent interpersonal skills with ability to foster good stakeholder relationships through consultation and partnership.

About Us:

We are one of South Australia's most iconic brands, trusted by members for over 120 years. We're proud to offer a range of services to our 820,000+ members, including travel, energy, solar, and battery solutions. Our goal is to make life better for South Australians, which is why we're passionate about road safety advocacy and delivering exceptional customer experiences.

What We Offer:

  • $135,000 - $155,000 per annum salary package.
  • Flexible work arrangements to suit your lifestyle.
  • Ongoing training and development opportunities, including a Study Support Program.
  • Wellbeing facilities and Corporate Health Insurance Plan.
  • Generous discounts on all RAA products and access to our RAA Rewards Program.


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