Business Analyst Manager

1 month ago

Mile End, Australia Royal Automobile Association of South Australia Full time
  • Exciting opportunity to join SA’s iconic RAA - New Year, New Career
  • Full-time permanent position based at Mile End  
  • Join a collaborative culture where your contributions matter

RAA has an exciting opportunity to join their Experience Design team, this role will lead the Business Analysis (BA) practice, ensuring quality practices and deliverables and directly contributing to the success of strategic initiatives.

Key responsibilities include:

  • Drive analysis of complex business problems including investigating issues and analysing business feedback. 
  • Provide leadership and advice to delivery teams and stakeholders on functional analysis direction and output. 
  • Identify, create, and facilitate process design changes delivering process improvements and ensuring that systems deliver the intended business benefits. 
  • Provide a clear direction, purpose, and context for your team’s work, setting clear targets with agreed deliverables and timeframes for each team member.  
  • Manage allocation of Analyst resources maximising utilisation and optimally matching resources with opportunities.
  • Establish, maintain, review, and improve frameworks, processes, and tools that support a consistent approach to analysis.
  • Provide vision and direction for the functional aspects of initiatives, based on a deep understanding of member and business needs and technology capabilities.

 

About you  

You will have demonstrated knowledge of business analysis principles & practices, as well as knowledge of project and program management. You will thrive in a changing environment; you will be self-driven and have an ability to work under broad direction on complex tasks.  

You will stand out if you bring:

  • Tertiary qualification in Computer Science or related discipline (desired).
  • Proven experience as a Lead Analyst on complex initiatives preferably with a transformation focus.
  • Proven experience managing or leading a similar sized team and commitment to a servant-leader approach.
  • Extensive experience engaging with senior stakeholders up to Executive level.
  • Exposure to core Enterprise systems and enterprise programs of work such as CRM, ERP, HRIS, finance, etc.
  • Experience working in an environment leveraging Agile delivery methods like Scrum or SAFe.
  • Demonstrated ability to think strategically across complex business issues.
  • Excellent interpersonal skills with the ability to foster good stakeholder relationships through consultation and partnership.
  • Understanding of human centred design and/or Lean manufacturing (desirable).

 

About us

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community. 

Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future. 

We’re also one of the state’s largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.

 

Benefits 

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

  • Free RAA premium road service
  • Access to our RAA Rewards Program  
  • Generous discounts on all RAA products
  • Flexible work arrangements
  • Ongoing Training & Development opportunities and a Study Support Program
  • Wellbeing facilities and Corporate Health Insurance Plan

 

How to apply

To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9.00am Monday 9th December 2024.

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds



Required Skills

Required Experience
 

  • Business Analyst Manager

    1 month ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Exciting opportunity to join SA’s iconic RAA - New Year, New Career! Full-time permanent position based at Mile End   Join a collaborative culture where your contributions matter RAA has an exciting opportunity to join their Experience Design team, this role will lead the Business Analysis (BA) practice, ensuring quality practices and deliverables and...

  • Data Analyst

    7 months ago

    Mile End, Australia Adelaide Primary Health Network Full time

    **Introduction**: Do you have a genuine enthusiasm for data analytics and contributing to various projects to improve health outcomes in the community? Adelaide PHN has an exciting opportunity for an experienced full-time Data Analyst, with a health background, to join our Strategy, Planning and Performance portfolio, providing high level analytical support...

  • Data Analyst

    3 months ago

    Mile End, Australia Adelaide Primary Health Network Full time

    **Introduction**: About Us Adelaide Primary Health Network (Adelaide PHN) is an independent, not for profit, primary health care organisation based in Adelaide. We aim to improve the health and wellbeing of the Adelaide community by coordinating and integrating health and community services and by working in partnership to identify local needs and create...

  • Data Analyst

    6 months ago

    Mile End, Australia The Staffing Group Full time

    **Do you have a genuine enthusiasm for data analytics and contributing to various projects to improve health outcomes in the community?** Adelaide PHN has an exciting opportunity for an experienced full-time **Data Analyst**, with a health background,** **to join our Strategy, Planning and Performance portfolio, providing high level analytical support...

  • Strategic Business Analysis Leader

    4 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Lead Business Analyst RoleWe are seeking an experienced and skilled Business Analyst Manager to lead our Experience Design team at the Royal Automobile Association of South Australia.About the Role:Drive strategic analysis of complex business problems, including investigating issues and analyzing business feedback.Provide leadership and advice to delivery...

  • Senior Business Intelligence Analyst

    4 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    We are seeking a highly skilled Senior Business Intelligence Analyst to join our Claims Performance, Data and Insights team.About the RoleThis exciting opportunity will see you play a key role in reporting on claims performance to budget/target and key performance indicators, identifying trends and providing detailed analysis of performance.Key...

  • Strategic Business Development Lead

    1 month ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Lead Business Analyst PositionWe are seeking an experienced Strategic Business Development Lead to join our team at Royal Automobile Association of South Australia.About the RoleThis is a fantastic opportunity to leverage your business analysis expertise and lead our Experience Design team in delivering high-quality practices and outcomes that contribute to...

  • Transformation Leader for Business Excellence

    1 month ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    About RAARAA is a South Australian icon and one of the state's largest employers, with over 1300 employees working across various locations. We've been serving our members for over 120 years, offering a range of services including insurance, travel, energy, and more.Job OverviewWe're seeking an experienced Transformation Leader to join our Experience Design...

  • Strategic Business Lead

    3 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Embark on a rewarding career as a Strategic Business Lead at the Royal Automobile Association of South Australia (RAA), a renowned organisation in the heart of Adelaide.About RAA:We're a trusted name in South Australia, with over 120 years of experience in providing exceptional services to our members. Our mission is to make life better for South...

  • Business Improvement Analyst

    2 months ago

    Mile End, Australia Royal Automobile Association Full time

    Current Vacancies Mile End, SA • ID: 2847-465 • Full-Time/Regular Exciting opportunity to join SA’s iconic RAA Insurance Optimisation & Transformation Team Full-time permanent position based at Mile End with Hybrid WFH Join a high performing team with a fun, inclusive and supportive culture Reporting to the Manager of Automation and...

  • Business Improvement Analyst

    2 months ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Exciting opportunity to join SA’s iconic RAA Insurance Optimisation & Transformation Team  Full-time permanent position based at Mile End with Hybrid WFH Join a high performing team with a fun, inclusive and supportive culture Reporting to the Manager of Automation and Improvement, you will have a fantastic opportunity to contribute to improvements...

  • Transformational Business Leader for Experience Design

    4 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    About the RoleWe are seeking an experienced Transformational Business Leader to join our Experience Design team. As a key member of our leadership team, you will be responsible for leading the Business Analysis practice, ensuring quality practices and deliverables, and contributing to the success of strategic initiatives.Key ResponsibilitiesDrive analysis of...

  • Business Improvement Specialist

    4 weeks ago

    Mile End, Australia RAA Full time

    Enhance Member Experience and Operational EfficiencyWe are seeking a skilled Business Improvement Analyst to join our Insurance Optimisation & Transformation Team at RAA, South Australia's most iconic brand.About the RoleThis is a full-time permanent position based at Mile End with hybrid work-from-home arrangements. You will report to the Manager of...

  • Business Transformation Expert

    3 weeks ago

    Mile End, Australia Royal Automobile Association Full time

    Exciting Opportunity at RAAAbout the RoleWe are seeking a highly motivated and experienced Business Improvement Analyst to join our team at Royal Automobile Association (RAA). As a key member of our Insurance Optimisation & Transformation Team, you will play a crucial role in driving improvements in Member experience and operational efficiency.Key...

  • Business Solutions Analyst

    2 months ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    About the RoleRACQ is seeking a skilled Business Solutions Analyst to drive technical innovation and business growth. As a key member of our team, you will utilize your analytical expertise to design and deploy cutting-edge solutions, collaborating with stakeholders to ensure seamless integration.About YouProven experience in analyzing complex data sets to...

  • Reporting Analyst

    1 month ago

    Mile End, Australia RAA Full time

    **Exciting opportunities to join SA’s iconic RAA Insurance**: - **Full-time permanent position**: - **Join a tight-knit team with a fun, inclusive and supportive culture** As an experienced Reporting Analyst, this exciting opportunity will see you join the Claims Performance, Data and Insights team in a Fulltime permanent capacity. You will be reporting...

  • Reporting Analyst

    1 month ago

    Mile End, Australia Royal Automobile Association Full time

    Current Vacancies Mile End, SA • ID: 2850-465 • Full-Time/Regular Exciting opportunities to join SA’s iconic RAA Insurance Full-time permanent position Join a tight-knit team with a fun, inclusive and supportive culture As an experienced Reporting Analyst, this exciting opportunity will see you join the Claims Performance, Data and...

  • Reporting Analyst

    1 month ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Exciting opportunities to join SA’s iconic RAA Insurance Full-time permanent position Join a tight-knit team with a fun, inclusive and supportive culture As an experienced Reporting Analyst, this exciting opportunity will see you join the Claims Performance, Data and Insights team in a Fulltime permanent capacity. You will be reporting on the Claims...

  • Is Vacancies

    3 months ago

    Mile End, Australia RAA Full time

    We're undergoing a transformational tech uplift. We want to deliver worldclass cyber security and digital experiences for our members and our employees well into the future, and investing in talent is an integral part of this exciting work. We are now recruiting for a raft of roles and we're looking for Australia’s best and brightest tech talent to join...

  • Insurance Business Analyst

    2 months ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    We are seeking a highly skilled Portfolio Analyst to join our Product and Distribution team. As a Portfolio Analyst, you will play a critical role in overseeing RACQ's Insurance Portfolio, utilising a comprehensive grasp of product performance factors.The successful candidate will assist in identifying and conveying potential strategies to capitalise on...