Customer Service Representative

4 weeks ago

Hunter Region, Australia Woolworths Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with the team to achieve sales targets and provide a high level of customer service.
  • Collect trolleys from around the store, car park, and surrounding areas to maintain a clean and safe shopping environment.
  • Rotate through various areas of the store, including customer service, checkout, and scanning groceries, to provide a comprehensive shopping experience.
What We Offer

As a Customer Service Team Member at Woolworths, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits, including:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The opportunity to work with a diverse range of people and develop your communication skills.
Requirements

To be successful in this role, you will need to have:

  • A genuine passion for food and shopping.
  • A customer-first mentality and a love of teamwork.
  • The ability to work flexibly and adapt to changing situations.
  • Excellent communication and interpersonal skills.
Why Work with Us

At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

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