Office Administrator Assistant

18 hours ago

Blacktown, New South Wales, Australia beBeeCustomerService Full time $65,000 - $75,000
Job Overview

This varied role combines front desk duties with administrative support for internal operations and client services.

Key Responsibilities:
  • Serve as the primary point of contact for customers, addressing inquiries and providing timely and accurate information.
  • Assist clients and visitors, greeting them warmly and offering support as needed.
  • Answer and direct incoming calls, ensuring a professional and courteous demeanor.
  • Maintain a tidy and presentable front office area, adhering to high standards of cleanliness and organization.
  • Manage mail, stationery, and general office supplies, maintaining a well-stocked and efficient workspace.
  • Provide refreshments and support as required, demonstrating a commitment to excellent customer service.
  • Assist with data entry and updating internal databases, ensuring accuracy and attention to detail.
  • Contribute to coordinating meetings, events, and team projects, showcasing organizational skills and ability to multitask.
  • Support diary management and appointment bookings, prioritizing tasks and meeting deadlines.
  • Prepare and check documents for accuracy, upholding high standards of quality and attention to detail.
  • Respond to client enquiries and provide assistance throughout their process, demonstrating a customer-centric approach.
  • Liaise between clients and external assessors where required, fostering strong relationships and effective communication.
  • Maintain showroom cleanliness and support walk-in clients, delivering exceptional customer experiences.
  • Relieve reception staff as needed, ensuring seamless coverage and continuity.
  • Attend client meetings when required, demonstrating a proactive and supportive attitude.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Aptitude for problem-solving and decision-making.
  • Ability to work effectively in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Proficiency in using various software applications and technology.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our clients.

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