Administration Officer

4 weeks ago

Blacktown, New South Wales, Australia NSW Health Full time
Overview

Administration Officer role at NSW Health. Employment Type: Casual x4. Position Classification: Administration Officer Level 2. Remuneration: $32.30 - $33.37 per hour. Location: Blacktown & Mount Druitt Hospitals.

Where you\'ll be working

Blacktown and Mount Druitt Hospitals (BMDH) operate across two campuses, providing essential healthcare services to the Western Sydney community. With over 50 years of service, we are evolving to meet growing demands and advancements in healthcare.

  • Blacktown & Mt Druitt Hospitals offer convenient access to shopping centres.
  • Parking options available: onsite parking for a small fee, all-day street parking, and proximity to train stations.
  • We embrace innovation and growth to enhance patient care and community well-being.
  • Our dedicated team strives for excellence in a dynamic and evolving healthcare environment.
What you\'ll be doing

Provide vital administrative and clerical support within WSLHD, ensuring a professional and patient-focused service across varied tasks and settings. Your responsibilities will include:

  • Delivering high-level admin and secretarial support
  • Acting as first point of contact for patients
  • Managing data entry and records processing
  • Supporting clinic bookings and reception duties
  • Contributing to safe and efficient operations
How to apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria
  • Demonstrated administration experience with competent use of IT applications including computerised patient administration systems and Microsoft Office Programs.
  • Excellent customer service including appropriate telephone manner and a patient-centric approach to service provision.
  • Demonstrated high level of written, verbal and electronic communication skills to work well with a broad scope of patients, staff and affiliated organisations.
  • Demonstrated ability to work as part of a team to achieve quality patient/service outcomes.
  • Proven ability to maintain professionalism when dealing with both clients and staff during stressful situations.
  • Demonstrated ability to follow systems and processes to support efficient and effective service delivery.
  • Demonstrated ability to use initiative and to prioritise multiple tasks with competing timeframes with exceptional organisational and communication skills.
  • Ability and willingness to work a flexible roster including varying shift times and location.

Requisition ID: REQ604709

Applications Close: 21st September 2025

Need more information?

Find out more about applying for this position. Review the detailed Position Description for insights into role requirements and criteria. For inquiries about the role, contact Jackie van der Hout at jackie.vanderhout@health.nsw.gov.au.

People with disabilities who meet the selection criteria are encouraged to apply; where required, WSLHD will implement reasonable adjustment consistent with industry standard. Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.


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