Administrative Support Associate

9 hours ago

Blacktown, New South Wales, Australia beBeeCustomer Full time $65,000 - $75,000
Job Title:

Administrative Support Associate

About the Role:

This is a varied position combining front desk duties with administrative support for internal operations and client services.

Key Responsibilities:
  • Provide exceptional customer service, addressing inquiries and providing timely and accurate information.
  • Greet and assist clients and visitors.
  • Answer and direct incoming calls.
  • Maintain a tidy and presentable front office area.
  • Manage mail, stationery and general office supplies.
  • Support as needed with refreshments.
  • Assist with data entry and updating internal databases.
  • Coordinate meetings, events and team projects.
  • Support diary management and appointment bookings.
  • Prepare and check documents for accuracy.
  • Respond to client enquiries and provide assistance throughout their process.
  • Liaise between clients and external assessors where required.
  • Maintain showroom cleanliness and support walk-in clients.
  • Relieve reception when needed.
  • Attend client meetings as necessary.
The Ideal Candidate:

We are seeking an individual with customer service experience who displays the following attributes:

  • Proven experience in a customer service or coordination role.
  • Strong organisational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in relevant software applications and customer service platforms.
  • A proactive approach to problem-solving and a commitment to delivering high-quality service.
Work Environment:

This is an opportunity to be part of a respected organisation that values innovation and collaboration.

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