Health Experience Champion
3 weeks ago
At Medibank, we believe in making a positive impact on people's lives. Our mission is to deliver exceptional healthcare experiences and support to our members.
Job SummaryWe are seeking a highly skilled Growth Specialist to join our team. As a key member of our contact centre, you will play a vital role in ensuring our members receive outstanding service and support.
Key Responsibilities- Provide exceptional customer service via phone and other communication channels
- Assist members with their queries and concerns in a timely and professional manner
- Work collaboratively with the team to achieve business objectives and improve member satisfaction
- Comprehensive training and onboarding program to ensure your success from day one
- A competitive salary of $65,000 per annum, plus superannuation
- A comprehensive range of benefits, including health and wellbeing programs, employee discounts, and opportunities for professional growth and development
- Flexible work arrangements, including the option to work from home
- A dynamic and supportive team environment that values innovation, teamwork, and continuous learning
- A culture that values diversity, inclusion, and accessibility
- Opportunities for career advancement and professional growth
- A fun and supportive work environment that encourages creativity and out-of-the-box thinking
- A comprehensive training and development program to ensure your success
We foster a creative and customer-obsessed culture that values innovation, teamwork, and continuous learning. Your role as a Growth Specialist will directly contribute to our mission of delivering exceptional experience and support to our members.
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