Customer Experience Representative
2 weeks ago
At Probe Asia Pacific Pty Ltd, we're driven by passion and a commitment to excellence. As a Customer Experience Representative, you'll play a vital role in assisting families and carers by answering inbound calls. This is an excellent opportunity to provide exceptional service and support to customers while thriving in a fast-paced work environment.
This permanent full-time role offers a fantastic chance to work in a dynamic call centre setting, where you'll be part of a culture that values fun, respect, integrity, innovation, and transparency. You will be responsible for providing information, discussing available options, and advising on services that support independent living at home, along with short-term and long-term care solutions.
The ideal candidate will possess exceptional customer service skills, proficiency in PC literacy, adaptability in a busy environment, strong multitasking skills, clear verbal and written communication, and eagerness to learn. If you're someone who thrives in a team environment, enjoys creating great relationships with customers, and is passionate about making a difference, this role may be perfect for you.
We offer a competitive salary range between $60,000 - $70,000 per annum, depending on experience, plus benefits including unlimited access to a trusted mental health and well-being platform, opportunities for career progression, and a supportive work culture. Our company firmly believes in the strength of our people and fosters an inclusive culture that celebrates diversity and individuality. Join us in shaping the future of customer experience and helping others thrive.
Key Responsibilities:
- Providing exceptional customer service through inbound calls
- Assisting families and carers with services and solutions
- Working in a dynamic call centre environment
- Developing strong relationships with customers
- Eagerness to learn and grow with the company
Benefits:
- Competitive salary range between $60,000 - $70,000 per annum
- Unlimited access to a trusted mental health and well-being platform
- Opportunities for career progression and professional growth
- A supportive work culture that values diversity and individuality
About Us:
We are Probe Asia Pacific Pty Ltd, a company that's powered by passion and driven by curiosity. We're committed to doing things better than yesterday and fostering an inclusive culture that celebrates our differences. At Probe, you'll have the opportunity to think differently, challenge the norm, and find your purpose.
Our Culture:
We value our employees' well-being and strive to create a workplace that's enjoyable, respectful, and rewarding. Our culture is built around the principles of fun, respect, integrity, innovation, and transparency. If you're looking for a company that invests in its people and supports their growth and development, you're in the right place.
-
Customer Experience Representative
4 weeks ago
Wollongong, New South Wales, Australia Probe CX Full timeAbout this roleWe are seeking passionate individuals to fill multiple permanent positions as Customer Care Consultants in our Wollongong call centre.As a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls, providing information, discussing available options, and advising on services that support...
-
Sales and Customer Experience Coordinator
4 weeks ago
Wollongong, New South Wales, Australia The Just Group Full timeAbout The RoleWe are currently seeking a highly motivated Sales Assistant to join our team at Shellharbour store. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and achieving sales targets.Key Responsibilities:Represent Jay Jays by providing outstanding customer service with honesty and...
-
Customer Experience Champion
4 weeks ago
Wollongong, New South Wales, Australia Medibank Full timeAbout the RoleWe're on the hunt for a Customer Experience Champion to join our team at Medibank. This is a fantastic opportunity to make a real difference in the lives of our customers.Job DescriptionIn this role, you'll be responsible for delivering exceptional customer experiences through inbound and outbound interactions. You'll connect with our...
-
Customer Experience Specialist
2 weeks ago
Wollongong, New South Wales, Australia Lowes Full timeAre you looking for a rewarding role in retail?We are currently seeking a part-time Customer Experience Specialist (approx. 16-19 hours per week) to join our team at Lowes in Bega.About the RoleThis exciting opportunity will see you working closely with our store team to deliver an exceptional customer experience. You will be required to get involved in all...
-
Customer Experience Manager
4 weeks ago
Wollongong, New South Wales, Australia Medibank Full timeAs a Team Leader in our Growth Squad, you'll have the exciting opportunity to empower a talented team of specialists across Inbound Sales, Retention, Outbound Sales, and Messaging Sales. You'll play a key role in building a culture of autonomy, driving high performance, and creating memorable customer experiences.About This RoleCoaching & Development: Mentor...
-
Customer Service Representative
2 weeks ago
Wollongong, New South Wales, Australia Probe Asia Pacific Pty Ltd Full timeAbout UsAt Probe Group, we're driven by passion and a desire to deliver exceptional service. Our purpose is to empower individuals and families through innovative solutions. With a strong presence across the Pacific, Asia, and North America, we're committed to fostering a culture of excellence.We're seeking dedicated Customer Care Consultants to join our...
-
Sales and Customer Experience Manager
3 weeks ago
Wollongong, New South Wales, Australia The Just Group Full timeAbout the RoleAs a Sales and Customer Experience Manager at The Just Group, you will be responsible for working alongside the Store Manager to maximise sales opportunities through coaching, developing and providing feedback to your team.To succeed in this role, you will be motivated by driving sales and passionate about providing a memorable service...
-
Business Development Representative
1 month ago
Wollongong, New South Wales, Australia ARN Australia Full timeWe are seeking an experienced and results-driven Business Development Representative to join our team at ARN Australia. As a key member of our sales team, you will be responsible for fostering new business relationships and driving revenue growth through innovative advertising solutions.Located in the picturesque Illawarra region, this role offers a unique...
-
Sales and Customer Experience Manager
4 weeks ago
Wollongong, New South Wales, Australia Dymocks Full timeAt Dymocks, we are looking for a highly skilled and experienced Sales and Customer Experience Manager to lead our store team. This is an exciting opportunity to join a dynamic and innovative retail company that offers a wide range of books, gifts, and stationery products.
-
Dedicated Customer Service Representative
4 weeks ago
Wollongong, New South Wales, Australia Warrigal Full timeAbout WarrigalWe are a leading aged care provider with over 60 years of experience in creating a culture of kindness, compassion and understanding. Our mission is to support older people to have great lives, age with dignity, independence, happiness and connectedness.Job Title: Front Desk ReceptionistThis part-time position is available at our Wollongong...
-
Customer Experience Director
3 weeks ago
Wollongong, New South Wales, Australia Medibank Full timeAbout UsAt Medibank, we believe that work should be an exciting and rewarding experience. We're a team of like-minded individuals who share a passion for innovation, growth, and making a real difference in the lives of our customers.Job DescriptionWe are seeking an experienced Customer Experience Director to lead our Sales & Retention team. As a key member...
-
Sales Assistant
1 month ago
Wollongong, New South Wales, Australia Lowes Full timeWe are seeking a skilled Sales and Service Associate to join our team in Bega. As a key member of our store team, you will be responsible for delivering an exceptional customer experience and supporting all elements of store operations. Your strong product knowledge and excellent communication skills will enable you to effectively assist customers and work...
-
Customer Engagement Specialist
4 weeks ago
Wollongong, New South Wales, Australia Northcott Full timeWe are a leading disability services provider in NSW, ACT & QLD, offering support to people with disabilities and their families and carers. As a Customer Engagement Specialist, you will play a vital role in building strong relationships with our customers.About the RoleThis full-time position is based in Dapto, Illawarra Region, and involves working from a...
-
Sales Consultant
3 weeks ago
Wollongong, New South Wales, Australia Frontline Retail ACT & Southern NSW Full timeAs a Sales Consultant with Frontline Retail ACT & Southern NSW, you will have the opportunity to work with high-quality, exceptional handcrafted products featured in Bride, Vogue & Tatler. We are looking for dedicated and self-motivated individuals with a proven record of jewellery, luxury, and retail sales experience.About UsOur company has been part of...
-
Customer Service Representative
4 weeks ago
Wollongong, New South Wales, Australia Probe CX Full timeAbout Probe CXAt Probe CX, we're driven by passion, curiosity, and a commitment to excellence. We work hard, love challenges, and thrive in a fast-paced environment. With clients across the Pacific, Asia, and North America, we think big and innovate to achieve great success.We're dedicated to doing better every day, and our exponential growth is proof that...
-
Student Ambassador and Sales Representative
2 weeks ago
Wollongong, New South Wales, Australia Red Bull Full timeRole OverviewWe are seeking a highly motivated and organized Student Ambassador and Sales Representative to join our team at Red Bull. In this role, you will be the face of our brand on campus, promoting Red Bull products and services to students while also supporting our sales teams in driving sales growth.Key ResponsibilitiesAct as a brand ambassador on...
-
Customer Service Representative
4 weeks ago
Wollongong, New South Wales, Australia IMB Bank Full timeAbout IMB BankIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. With over 143 years of experience, we've established ourselves as an award-winning and growing organisation that genuinely cares about our customers and the communities we serve.
-
Customer Service Representative
4 weeks ago
Wollongong, New South Wales, Australia Medibank Full timeImmerse Yourself in a Culture of ExcellenceAt Medibank, we're passionate about creating an environment where work is an exciting adventure.As a Customer Service Specialist, you'll play a vital role in delivering exceptional service to our members. You'll be part of a team that values innovation, teamwork, and continuous learning. Your contributions will...
-
Show Experience Lead for Sofar Sounds Wollongong
1 month ago
Wollongong, New South Wales, Australia Sofar Sounds Full timeAbout Sofar SoundsSofar Sounds is a global music community that creates intimate live music experiences. We're a team of artists, music lovers, and organizers who work together to bring people together through music. Job Title: Show Experience LeadAs a Show Experience Lead for Sofar Wollongong, you will play a key role in ensuring the highest-quality...
-
Retail Sales Consultant
2 weeks ago
Wollongong, New South Wales, Australia Frontline Retail ACT & Southern NSW Full timeAbout Our CompanyFounded fifteen years ago, we have loved being part of our clients' special moments across the globe. Known for ethically sourced diamonds and in-house crafted jewellery, we have established our worldwide presence and have quickly become one of the most trusted and beloved international jewellers.Why Work with Us?We are a rapidly growing...