Community Engagement Director
4 days ago
As a Community Engagement Director at Aveo, you will play a pivotal role in creating a culture of customer service within our community. You will be responsible for delivering the highest quality service to residents, ensuring their happiness, safety, and overall well-being.
About the Role
You will report directly to the Regional Operations Manager and provide management support to create a welcoming environment for residents and staff. Your key responsibilities will include coordinating resident and community engagement activities, implementing marketing and sales strategies, managing day-to-day operations, and developing improvements to internal processes.
What We Offer
- Paid parental leave (up to 12 weeks)
- 'All About Me' leave days (2 per calendar year)
- Ability to purchase additional annual leave
- Opportunities for further career development
Your Profile
We are seeking an experienced professional with a strong background in front-line customer-facing roles, preferably in the retirement industry or related fields such as hotel management or hospitality management. You should possess highly developed interpersonal skills, demonstrated experience in customer engagement and satisfaction, budget development, administration, property management, and negotiation skills. Intermediate to advanced Microsoft Suite skills are essential, along with high-level written and verbal communication abilities.
About Us
Aveo is a leading provider of retirement living services, with 30 years of experience and over 12,000 residents across 90+ diverse communities nationwide. Our dedicated team of 1,900+ members shares core values of Kindness, Care, and Respect. Together, we strive to deliver seamless experiences that empower our residents to live their best lives.
-
Executive Director of Community Engagement
4 weeks ago
Melbourne, Victoria, Australia Dean & Ling Executive Full timeExecutive Director of Community EngagementNorthern Health Foundation is seeking a highly skilled Executive Director of Community Engagement to join its Board. The ideal candidate will have extensive experience in building impactful relationships among diverse communities and individuals.Key ResponsibilitiesDevelop and implement strategies to engage with the...
-
Melbourne, Victoria, Australia Dean & Ling Executive Full timeAt Dean & Ling Executive, we are seeking a highly skilled Board Director to join our team.About Northern HealthNorthern Health is the primary healthcare provider in Melbourne's rapidly growing outer north. Our mission is to deliver high-quality medical services and promote community well-being.The OpportunityWe are looking for a Board Director with expertise...
-
Customer Engagement Associate
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob SummaryAs a Customer Engagement Associate at the Customer Engagement Centre, you will be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your...
-
Customer Engagement Associate
3 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJoin our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...
-
Customer Engagement Professional
2 days ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeWe are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...
-
Customer Engagement Associate
3 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...
-
Customer Engagement Associate
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...
-
Customer Engagement Associate
1 month ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeCustomer Engagement CentreAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide personalized support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service through various...
-
Community Engagement Specialist
1 week ago
Melbourne, Victoria, Australia APS Full timeAbout the RoleWe are seeking an exceptional Community Engagement Specialist to join our team at Defence Member and Family Support (DMFS) Melbourne. As a key member of our dynamic team, you will play a vital role in helping Defence families connect and engage with their wider community.**Salary:** $76,277 - $83,274 + up to 15.4% SuperannuationJob...
-
Customer Engagement Associate
5 days ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeAbout the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...
-
Strategic Engagement and Retention Director
10 hours ago
Melbourne, Victoria, Australia IG Group Full timeAt IG Group, we're on a mission to deliver the world's best trading experience. As our Strategic Engagement and Retention Director, you'll play a key role in driving this vision forward.About the RoleThis is a senior leadership position that requires a deep understanding of customer engagement and retention strategies. You'll lead a team of experts in...
-
Strategic Engagement Director
4 weeks ago
Melbourne, Victoria, Australia Workday Australia Pty Ltd Full timeAbout the RoleThe Senior Director, Engagement Management, is a key member of the delivery leadership team at Workday Australia Pty Ltd. This individual leads an organization of Engagement Managers who focus on deploying the portfolio of Workday applications and is accountable for the success of the customers within their project portfolio.This role...
-
Board Director
4 weeks ago
Melbourne, Victoria, Australia Sunbury And Cobaw Community Health Full timeAbout the RoleThe Board has a governance role and models the values of the organisation. As a passionate representative of our communities, you will be aware of the role of community health in the health sector and willing to create strategy that empowers individuals and groups to thrive. You will participate in strategy development, monitoring and review,...
-
Ambitious Community Engagement Specialist
2 days ago
Melbourne, Victoria, Australia APS Full timeAbout Our TeamThe Defence Member and Family Support Branch (DMFS) offers a diverse range of programs and services to support Defence families.As part of the Directorate of Regional Engagement, we work collaboratively to provide crisis support, advice to Commanders, referrals to external agencies, information on local services, education advice, and general...
-
Program Director – Wellbeing
4 weeks ago
Melbourne, Victoria, Australia Https:www.energyjobline.comsitemap Full timeProgram Director – Wellbeing & EngagementSt Joseph's Schools is seeking an experienced leader to shape the future of our school during this exciting transition. As a Program Director – Wellbeing & Engagement, you will be responsible for leading our wellbeing and engagement programs, ensuring the safety, wellbeing, and dignity of all children and young...
-
Program Director
1 month ago
North Melbourne, Victoria, Australia St Joseph's Full timeProgram Director - Wellbeing and EngagementSt Joseph's is seeking an experienced leader to shape the future of our school during this exciting transition. As a Program Director - Wellbeing and Engagement, you will play a key role in supporting students with diverse challenges and promoting a culture of inclusivity and respect.Key Responsibilities:Develop and...
-
Client Engagement Director
4 weeks ago
Melbourne, Victoria, Australia PRGX Global, Inc Full timeJob Summary:PRGX Global, Inc is seeking a highly skilled Client Engagement Director to join our team. As a key member of our organization, you will be responsible for maintaining strong relationships with our clients, ensuring their expectations are met, and driving mutual growth and success.Key Responsibilities: Manage key client relationships, serving as a...
-
Deputy Director, Student Engagement and Success
4 weeks ago
Melbourne, Victoria, Australia Swinburne University of Technology Full timeAbout the RoleWe are seeking a highly experienced and dynamic professional to lead our Student Engagement unit as Deputy Director, Student Engagement and Success. Reporting directly to the Director of Student Experience, you will provide strategic leadership and management for the unit, driving innovation and excellence in student engagement and support.Key...
-
Melbourne, Victoria, Australia Swinburne University of Technology Full timeAbout the RoleAt Swinburne University of Technology, we are driven by innovation and renowned for our strong connections with industry and the community. Our Horizon 2025 Strategy aims to establish us as the most industry-engaged university, pioneering a model that places technology, innovation, and entrepreneurship at the heart of our mission.We are seeking...
-
Deputy Director of Student Engagement
4 weeks ago
Melbourne, Victoria, Australia Swinburne University of Technology Full timeAbout the RoleWe are seeking a highly experienced and dynamic professional to lead our Student Engagement unit as Deputy Director. Reporting directly to the Director of Student Experience, you will provide strategic management and leadership to shape and enhance our vision for student success and deliver an innovative, technology-driven student experience.In...