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Deputy Director of Student Engagement

1 month ago


Melbourne, Victoria, Australia Swinburne University of Technology Full time
About the Role

We are seeking a highly experienced and dynamic professional to lead our Student Engagement unit as Deputy Director. Reporting directly to the Director of Student Experience, you will provide strategic management and leadership to shape and enhance our vision for student success and deliver an innovative, technology-driven student experience.

In this role, you will lead a committed team that plays a crucial part in implementing the University's co-curricular programs, fostering inclusive student engagement at scale. You will be responsible for delivering a variety of student retention and success programs that prioritise the needs of our students and contribute to the advancement of Swinburne's Student Experience Framework, as well as support the Student Voice and Student Partnership models.

You will engage externally with student support service providers, government departments, community organisations, and industry partners, while also collaborating internally with student groups, academic units, and various university teams focused on education, experience, and employability.

As a key member of our network of senior professional leaders, you will support the development of policy, strategies, reporting mechanisms, and performance measurements. You will also oversee the management and implementation of projects across the university, ensuring quality outcomes and following up on actionable initiatives.

To be suitable for this role, you will need to have experience in the below key accountabilities:

  • Leading the development and implementation of innovative student engagement programs across the student life cycle designed to improve student retention and success for diverse cohorts.
  • Leadership and management of an operational team, with the ability to motivate them to achieve specific outcomes and goals.
  • Achieving change through collaborative and collegial processes, and managing significant projects and change initiatives to completion within agreed timeframes and budget.
  • Experience in the tertiary education sector and knowledge of the regulatory and legislative environment.
  • Well-developed strategic, analytical, and conceptual skills, together with the ability to develop and implement strategic plans and monitor impact and track targets.

Qualifications

  • A relevant post-graduate qualification and extensive relevant experience or equivalent qualification and/or substantial relevant experience in co-curricular student programs, student development, success, and/or equity—essential.
  • Membership of an appropriate professional body—preferred.

About Swinburne University of Technology

Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university—one that is truly of Technology, of Innovation, and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

  • Every Swinburne learner gets a work experience.
  • Every Swinburne graduate gets a job.
  • Every Swinburne partner gets a tech solution.
  • Swinburne is the prototype of global best practice.

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.