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Sales Administrator

4 weeks ago

Clayton South, Victoria, Australia WOW Recruitment Full time

**Company Overview**

WOW Recruitment is an exclusive recruitment partner for a leading carrier joint venture HVAC distribution company.

As a Sales Administrator, you will be responsible for providing customer service and administration support to the sales team.

Main Responsibilities:

  • Process incoming sales calls, faxes, and emails in a professional and courteous manner.
  • Respond to customer enquiries promptly.
  • Process customer orders using Oracle.
  • Raise and track credit requests.
  • Prepare quotations for dealers.
  • Maintain stock levels in conjunction with sales managers.
  • Coordinate deliveries for dealers and other customers.
  • Update product information catalogues and data.
  • Process warranty calls, faxes, and emails efficiently.
  • Assess customer queries and provide a suitable course of action.

About You:

  • You have at least 3 years of experience working in Customer Service and Administration.
  • You possess strong administration skills – organised, thorough, systems orientated with good attention to detail.
  • You can create a positive impression with a professional and courteous manner and strive for superior client service.
  • You are proactive in problem-solving and can work within a team environment.
  • Experience using Oracle is desirable.

**Salary:** $70 per hour + superannuation benefits. Please note that the salary may vary based on your location and experience.