Drive Customer Growth

5 days ago

Sydney, New South Wales, Australia beBeeSuccess Full time $90,000 - $110,000
Customer Success Specialist

This role is focused on delivering exceptional customer experiences and driving business growth through strategic partnerships.

Main Responsibilities:

  • Develop and maintain strong relationships with key customers, ensuring their needs are met and exceeded.
  • Collaborate with cross-functional teams to identify opportunities for improvement and implement process enhancements.
  • Analyse sales data to inform future recommendations and drive business results.
  • Promote Fisher & Paykel's brand image and values in all interactions with customers.

Requirements:

  • A highly curious approach to learning and development, with a desire to grow within the organisation.
  • Strong analytical skills, with the ability to evaluate sales data and provide actionable insights.
  • Excellent communication and problem-solving skills, with the ability to adapt to different stakeholders and situations.
  • Experience in negotiation and escalation, with a focus on achieving mutually beneficial outcomes.

Benefits:

  • Opportunities for professional growth and development, with a commitment to collaboration and teamwork.
  • A competitive remuneration package, including SUPERANNUATION SCHEME.
  • Generous product discounts for yourself, friends and family.
  • Access to leading Whanau / Family Leave policy.

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