Business Development Liaison

1 week ago


Seven Hills, Queensland, Australia Nationwide Group Full time
About Us

Nationwide Group is a market leader in Roadside, Towing, & Transport solutions, serving Australia's largest provider of emergency roadside assistance and towing services.

Job Overview

We are seeking a skilled Business Development Liaison to join our team. This role will focus on delivering growth through exemplary account management, strategic partnerships, and commercial acumen.

Responsibilities
  • Act as the primary commercial contact for key customers, driving satisfaction and retention through proactive engagement and timely support.
  • Develop and implement strategies to ensure customer satisfaction, retention, and organic growth within your portfolio.
  • IDentify upselling or cross-selling opportunities and collaborate with internal stakeholders to capitalise on them.
  • Oversee regular monitoring and analysis of customer job volumes, revenue, and trading patterns.
  • Liaise with the Head of Business Development to design solutions and make commercial decisions that drive growth and profitability.
Requirements
  • Outstanding attention to detail and strong customer focus.
  • High level commercial acumen and understanding of B2B sales processes.
  • Exceptional critical thinking, problem-solving, and decision-making abilities.
  • Strong negotiation skills and ability to influence required outcomes.
  • Proficiency in CRM and project management software.
  • Results-driven with a track record of exceeding targets.
Salary and Benefits

We offer a competitive salary package, including access to an employee assistance program, professional development opportunities, and a dynamic work environment that values innovation, accountability, care, and teamwork.

Estimated Salary: $80,000 - $110,000 per annum

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