Claims Consultant, Accident Insurance Specialist
4 weeks ago
At Berkshire Hathaway Specialty Insurance, we are seeking a skilled Claims Consultant to join our Sydney office. As a Claims Consultant, you will play a critical role in managing high-value group personal accident claims and assisting with managing A&H referrals from Third Party Administrators (TPA).
Duties & Responsibilities:
- Assess policy coverage, claim reserving, and identify recovery opportunities.
- Provide exceptional customer service with clear communication to insureds and brokers.
- Work closely with underwriters and actuaries to report on claim developments and trends.
- Collaborate with the Claims Operations and IT teams to develop and improve systems and processes.
- Participate in process improvement activities and work with the underwriting team to develop new products and wordings.
Requirements:
- At least 3 years of Accident & Health claim handling experience.
- Excellent customer service, interpersonal, and written communication skills.
- Ability to work autonomously and in a team environment.
- Strong time management and organization skills.
About Us:
Berkshire Hathaway Specialty Insurance is a strategic and trusted insurance partner, providing a broad range of commercial property, casualty, and specialty insurance coverages and outstanding service to customers and brokers around the world.
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