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Claims Consultant, Accident Insurance Specialist
1 month ago
At Berkshire Hathaway Specialty Insurance, we're seeking a skilled Claims Consultant to join our Sydney office. As a Claims Consultant, Accident and Health, you'll play a critical role in managing high-value group personal accident claims and collaborating with our team to deliver best-in-class claims service.
Duties & Responsibilities:
- Manage high-value group personal accident claims and assist with managing A&H referrals from Third Party Administrators (TPA).
- Assess policy coverage, claim reserving, and identify recovery opportunities.
- Provide exceptional customer service with clear communication to insureds and brokers.
- Work closely with underwriters and actuaries to report on claim developments and trends.
- Collaborate with the Claims Operations and IT teams to develop and improve systems and processes.
- Participate in process improvement activities and work with the underwriting team to develop new products and wordings.
Qualifications, Skills & Experience:
- At least 3 years of Accident & Health claim handling experience.
- Excellent customer service, interpersonal, and written communication skills.
- Ability to work autonomously and in a team environment.
- Strong time management and organization skills.
