Parts and Service Specialist

1 week ago


Hunter Region, Australia Penske Transportation Solutions Full time

**About the Role**

A fantastic full-time, permanent opportunity has arisen for a skilled Parts and Service Specialist to join our team at Penske Transportation Solutions.

As a key figure in our Hunter Valley Branch, you will provide sales support and advice to internal and external stakeholders through a diverse range of premium brands, minimizing downtime and maximizing productivity.

**Key Responsibilities:**

  • Provide parts interpreting services, sales, and support to Hunter Valley Branch activities.
  • Increase and maximize all parts sales through proactive communication, cross-selling, and opportunity identification with clients and their operations.
  • Assist in providing a regular flow of inventory, ensuring adequate and appropriate supply, and meeting guidelines.
  • Make phone contact with the client base to increase business and promote new products and improvements.
  • Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
  • Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
  • Model safe working behavior in line with Penske's values of Ownership, Passion, Teamwork, Integrity, and Care.

**Requirements:**

  • Have an attitude for learning and a strong aptitude for sales.
  • Have completed or be in the process of completing a certificate in Parts Interpreting (desirable), or equivalent industry training/experience.
  • Minimum of 2 years experience in a parts interpreting or related industry role.
  • Basic knowledge of the principles of operation of internal combustion engines and automatic transmissions (preferred).
  • Enjoy and have passion for providing service advice and solutions, delivering outstanding customer service.
  • Strong communication skills, written and verbal, with a knack for building personal connections.
  • Thorough attention to detail with the ability to work unsupervised in a fast-paced environment.


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