Customer Service Ambassador
1 month ago
Traverse Alpine Group, a leading hospitality employer in the region of Albury & Bright, is seeking an experienced Customer Service Ambassador to join their team.
Key Responsibilities:
- Welcome guests warmly and ensure they have an exceptional experience from arrival to departure.
- Take food and drink orders efficiently and deliver them with a smile.
- Maintain a clean, organized, and inviting dining area that sets the tone for a great meal.
- Assist with food preparation and beverage service as required to meet guest demands.
- Process payments accurately and handle cash transactions with ease.
- Provide detailed information about menu offerings and special promotions to enhance the guest experience.
- Address customer inquiries and concerns professionally, turning issues into opportunities to shine.
Requirements:
- Prior experience in hospitality or customer service is highly valued.
- The ability to thrive in a fast-paced environment while maintaining excellent communication and interpersonal skills.
- Flexible availability, including nights and weekends, to cater to our diverse guest needs.
- A strong passion for delivering exceptional service and creating memorable experiences.
What We Offer:
- Staff meals and discounted benefits across our portfolio of restaurants and cafes.
- The opportunity to work with a passionate team who strive to bring their best every day.
- Award-winning company with room to grow and succeed in the exciting world of hospitality.
Estimated Salary Range: $60,000 - $70,000 per annum (dependent on experience)
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