Customer Service Representative

7 months ago


Dingley Village, Australia Allan Hall HR Full time

Generous profit share scheme - reap the benefits of lucrative employee rewards
- Outstanding progression and career development opportunities
- Full time permanent position - located in Dingley VIC
- Are you an enthusiastic people person with a real passion for customer service?_
- Ready to take your career to the next level working with an industry leading Australian brand?_

***

**Your new role**:
In this dynamic Customer Service position, you will be responsible for providing efficient and exceptional customer service to our large and varied customer base.

Your key responsibilities will include:

- Providing quotes and generating sales purchase orders.
- Assisting customers with trade counter sales enquiries.
- Coordinating between departments to see orders are completed and dispatched correctly.
- Using our internal systems to accurately provide resolution of customers’ enquiries, quotes, and orders.
- Providing support to the Sales Representatives with tasks as required.

This is a full-time permanent role based in
**Dingley **Melbourne. Hours are 8.30am - 4.30pm Monday to Friday.

**Your new Company**:
Dotmar Engineering Plastics is an established market leader with over 50 years of experience in the Australian and New Zealand markets. The brand specialises in distribution and value-added services across a vast range of industries; including engineering, mining, architectural and food and beverage processing.

Our parent company, MM Plastics, reward their staff through a generous profit share scheme, as well as exciting career progression opportunities. With a strong client focused mindset, this company values a fun and vibrant team culture.

**What you’ll need to succeed**:

- You’re an upbeat and personable professional with experience in customer service and/or sales.
- You have outstanding written and verbal communication skills.
- You have a high level of initiative, proactivity, and self-confidence - you are always prepared to jump in to do what it takes for the team to deliver premium customer service.
- Your high attention to detail and strong time management is second to none.
- You are experienced in Microsoft Office suite and have above average computer skills.
- You have full Australian working rights, as sponsorship will not be offered for this role.

**Join our team**

This is a fantastic opportunity to become a valued team member in a dynamic customer service environment and develop your career working with a reputable, national organisation.

We offer training and development, real career progression and a rewarding incentive-based remuneration package for the person that is prepared to go over and above.



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