Front Desk Ambassador

1 month ago


Lake Hume Village, Australia Traverse Alpine Group Full time
About the Role

We are seeking a skilled Front Of House Staff member to join our team at Traverse Alpine Group.

The successful candidate will play a vital role in creating memorable experiences for our guests in a dynamic and engaging environment.

Key Responsibilities:

  1. Warmly greet and welcome guests upon arrival.
  2. Efficiently take and deliver food and drink orders.
  3. Ensure that the dining area is clean, organized, and inviting.
  4. Assist with food prep and beverage service as required.
  5. Accurately process payments and handle cash transactions.
  6. Provide detailed information about menu offerings and special promotions.
  7. Address and resolve customer inquiries and concerns with professionalism.
  8. Previous experience in hospitality or customer service is preferred.
  9. Strong ability to thrive in a fast-paced working environment.
  10. Excellent communication and interpersonal skills.
  11. Flexible availability, including nights and weekends.
  12. Experience with POS systems and handling cash is a plus.
  13. Knowledge of food and beverage service standards.
  14. Team-oriented mindset with a passion for exceptional service.

Benefits:

  • Staff meals and discounted benefits across our portfolio of restaurants and cafes.
  • Work with a passionate group of hospitality staff who strive for excellence in every interaction.

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