Hospitality Ambassador

Welcome to Traverse Alpine Group, where we are seeking a talented Front Of House Staff member to join our dynamic team. As a key representative of our company, you will be responsible for delivering exceptional customer experiences in our hospitality environments.

Responsibilities:

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• Provide warm and welcoming interactions with guests upon arrival and throughout their visit.
  
• Efficiently manage food and beverage orders, ensuring seamless delivery and exceptional service.
  
• Maintain a clean, organized, and inviting dining area, reflecting the high standards of our hospitality group.
  
• Assist with food preparation and beverage service as needed, contributing to the success of our culinary offerings.
  
• Process payments accurately and handle cash transactions with professionalism.
  
• Offer detailed information about our menu offerings and special promotions, showcasing your knowledge and enthusiasm.
  
• Address and resolve customer inquiries and concerns with poise and professionalism.
  

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• Prior experience in hospitality or customer service is highly valued.
  
• You must thrive in a fast-paced work environment, adapting to changing situations with ease.
  
• Excellent communication and interpersonal skills are essential for building strong relationships with guests and team members.
  
• Flexible availability, including nights and weekends, is required to meet the demands of our business.
  
• Experience with POS systems and handling cash is a significant advantage.
  
• Familiarity with food and beverage service standards is crucial for delivering exceptional experiences.
  
• A team-oriented mindset and passion for exceptional service are essential qualities for success in this role.
  

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• Enjoy staff meals and discounted benefits across our portfolio of restaurants and cafes.
  
• Join a award-winning hospitality group with opportunities for growth and development.
  
• Be part of a passionate team of hospitality professionals who strive for excellence every day.