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Office Coordinator

2 months ago

Milton, Queensland, Australia Labour Solutions Australia Full time
Job Summary

Labour Solutions Australia is seeking a highly skilled and experienced Office Manager to join our team. As the first point of contact for clients and staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities
  • Administrative Support
    • Manage a high volume of correspondence and communications from clients, staff, and stakeholders
    • Oversee the front desk and welcome visitors to the office
    • Provide administrative assistance to the management team and contribute to business growth with various administrative tasks
    • Take and distribute meeting minutes, ensuring confidentiality of discussions
    • Manage incoming and outgoing mail, including arranging and tracking deliveries
    • Assist with onboarding and offboarding internal staff
    • Maintain the general cleanliness of the reception area, meeting rooms, and kitchen areas
    • Manage all stationery orders, maintaining stock levels as required
  • Office Management
    • Troubleshoot issues with clients and the recruitment team during the online registration process
    • Organise meeting rooms and pool car bookings
    • Manage back-office areas and utilities
    • Coordinate in-house functions and events, bringing enthusiasm to office celebrations
  • Client and Team Support
    • Serve as a point of contact for staff, clients, and vendors, addressing inquiries and resolving issues as needed
    • Facilitate effective team communications, events, and activities to boost engagement and performance
    • Support recruitment processes and prepare client documents
Requirements
  • Experience in a busy reception role or office
  • Professional presentation - you will be the face of LSA
  • Ability to build relationships with various levels of stakeholders
  • Patience and understanding to handle different types of clients
  • High level of accuracy and attention to detail
  • Strong organisational skills
  • Excellent teamwork skills
  • Intermediate or above Microsoft Office skills
  • High level of initiative
  • Outstanding communication skills
  • Excellent interpersonal skills
  • Ability to quickly pick up procedures and processes, and willingness to contribute ideas for improvement
Preferred Qualifications
  • Certificate or diploma in business administration or related field
  • Advanced knowledge of Microsoft Office, including Word, Excel, and Outlook
  • Experience with financial tasks such as invoicing, payroll, and bookkeeping