Customer Liaison Officer

1 week ago


Healesville, Victoria, Australia beBeeCustomer Full time $80,000 - $100,000
Customer Service Representative

This role involves delivering exceptional customer service in a part-time capacity. You will be the first point of contact for customers and work collaboratively as part of a team to ensure their needs are met.

Key Responsibilities:
  • Support customers with product and service inquiries, ensuring accurate and up-to-date information is provided.
  • Identify and promote suitable banking products and services to meet customers' needs.
  • Deliver a seamless and tailored experience for customers through self-service and digital options.
  • Undertake ongoing training and development to enhance skills and knowledge.
Requirements:
  • A passion for delivering an exceptional customer experience.
  • Ability to work collaboratively as part of a team.
  • Attention to detail to ensure accurate transactions.
  • An appreciation for inclusion and diversity.
  • Interest in upskilling and career development opportunities.
Benefits:
  • Access to competitive rates and reduced fees on banking products.
  • An extensive range of benefits and offers on travel, fitness, events, and technology.
  • Leave benefits including parental leave, religious leave, and volunteer leave.
  • Health and wellbeing benefits including discounts on various products.

In this role, you will work 3 days per week: Monday 9:00am – 4:30pm, Thursday 9:00am – 4:30pm, and Friday 9:00am – 5:30pm.



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