Duty Manager

4 days ago

Healesville, Victoria, Australia RACV Full time $60,000 - $90,000 per year

Front Office Duty Manager

  • RACV Healesville Country Club and Resort
  • Employment Type – Full-time
  • Discounts on RACV products and resorts

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Healesville Country Club & Resort, in Victoria's Yarra Valley surrounded by wineries, restaurants, and walking trails, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

As a Duty Manager, you will be responsible for the efficient operation of the resort in the absence of the Heads of Departments. You'll be a leader for all team members, provide excellent customer service and tend to guests' and members' needs in a friendly and professional manner.

This position is a permanent full-time role. You'll be rostered to meet the peak and flow of business demands that will have varied shifts that include evenings, weekends, and public holidays.

This could be just the right role for you?

  • Provide effective 'hands on' leadership to the Front Office, Housekeeping, and relevant teams through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit.
  • Assist in the induction and training of staff aligned with RACV policies and procedures.
  • Monitor operation of the property ensuring presentation is always at the agreed standard and compliance with all relevant regulations.
  • Display a strong knowledge of property facilities, services, events and activities, and its local tourism and attractions.
  • Proactively identify, report and control hazards and risks in line with RACV HSW policy and procedure and in consultation with employees.
  • Develop and prepare statistical reports per Management direction.
  • Ability to perform physical requirements of the role, e.g. working on your feet & heavy lifting.

What you'll need to be successful

  • 1 – 2 years' experience in a similar role desirable
  • Experience in a 4-5-star hotel or resort, Opera knowledge would be an advantage.
  • A desire to deliver a high level of customer service.
  • Excellent administration and organisational skills
  • A high attention to details
  • Flexibility to work across a 7-day rotating roster.

We are Offering

  • Discounts on RACV products & resorts
  • Uniform + Free parking onsite.
  • (Unique offer from each resort e.g. Employee of the month recognition)

The RACV difference

Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters.

Application process

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Officeand whether any reasonable adjustments may be required.

  • Chef

    2 weeks ago

    Healesville, Victoria, Australia Orrong Hotel (TOH) PTY LTD Full time $70,000 - $80,000 per year

    Full time position at the Healesville Hotel.($70,000- $80,000+superannuation ) Salary RangeResponsibilities and Duties:Prepare and cook meals according to menu specifications.Ensure all food is prepared to order and meets quality standards.Manage and oversee stock ordering and inventory control.Train and mentor junior kitchen staff to maintain consistency...

  • Warehouse / Logistics Coordinator

    5 days ago

    Healesville, Victoria, Australia Programmed Skilled Workforce Full time $60,000 - $90,000 per year

    Programmed Skilled Workforce are currently seeking a Warehouse / Logistics Coordinator for our client located in Healesville Vic who is well known distillery and is seeking staff for an immediate start. NB: This role will be on Day Shift: 8am to 4.30pm Main duties & responsibilities for this role are:Prepare and process orders to maximise packing...

  • Massage & Beauty Therapist | One Spa | Part- Time

    4 days ago

    Healesville, Victoria, Australia RACV Full time $45,000 - $70,000 per year

    Work with a Luxury Skincare brand in a 5* star day spa environmentFlexible working arrangements that promote a healthy work-life balanceOn-going training, support and development to further your careerPart Time opportunityRACV Healesville Country Club provides members and their guests with the perfect Yarra Valley retreat. Our One Spa experience offers an...

  • Health Care Worker

    3 hours ago

    Healesville, Victoria, Australia Eastern Health Full time $50,000 - $70,000 per year

    Health Care WorkerPermanent Part Time | 57 hours per fortnightMonda Lodge Hostel | Healesville | Enjoy flexibilitySalary Packaging options | Salary + SuperEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a...

  • Duty Manager

    1 week ago

    Healesville, Australia RACV Full time

    **Front Office Duty Manager** - RACV Healesville Country Club and Resort - Employment Type - Full-time - Discounts on RACV products and resorts **Great things start here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy...

  • Duty Manager

    2 days ago

    Healesville, Australia Brown Family Wine Group (BFWG) Full time

    **Introduction**: You’ve come this far, so let’s get straight to the point No two days are the same in the role of Duty Manager. This role is pivotal in providing the great quality and approachable service our customers know and expect. We’re looking for someone who is truly on top of your game and looking for opportunities to show that and to...

  • Duty Manager

    4 days ago

    Healesville, Australia RACV Full time

    **Healesville, Yarra Valley & High Country VIC**: - **Front Office & Guest Services (Hospitality & Tourism)**: - **Competitive Salary + Penalties + Super | Discounts on RACV products**: - **Casual Position** **Great Things Start Here** At RACV Healesville Country Club & Resort, in Victoria’s Yarra Valley surrounded by wineries, restaurants, and...

  • Duty Store Manager

    9 hours ago

    Healesville, Australia ALDI Stores Full time

    Are you a self-starter, ready to kick start your leadership journey with ALDI? A Duty Store Manager is a great first step to build on your knowledge and skills! **Location & Hours**: - **Location: Healesville**: - ** 35 hours per week Contract** **Salary**:Enjoy a fantastic hourly rate of **$31.46** + shift allowances **What we need from...

  • Food & Beverage Duty Manager

    2 days ago

    Healesville, Australia RACV Full time

    Conference & Events | Healesville Country Club & Resort **Great things start here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Healesville Country Club & Resort, in Victoria’s Yarra Valley surrounded by...

  • Boutique Retail Manager in The Heart of Healesville

    2 weeks ago

    Healesville, Australia Creswick Woollen Mills Full time

    Creswick Woollen Mills is the Australian leader of natural fibre clothing, homewares and accessories and boasts a 75 year history. We are now recruiting for a dedicated and experienced Retail Manager for our boutique Healesville Store, in the Yarra Valley who has previous experience selling women's apparel and/or homewares. What are we looking for in the...

  • Handyperson

    7 days ago

    Healesville, Australia RACV Full time

    Our maintenance team is growing! An exciting opportunity has become available for a maintenance all-rounder to join our RACV team here in Healesville. This role would suit applicants who enjoy diversity within their role and consider themselves to be a ‘jack-of-all-trades,’ with a broad scope of general knowledge within the maintenance space. **A day...

  • Teacher Aide

    7 days ago

    Healesville, Australia Schools (Government) Full time

    **Overview**: **Work type**:Part time **Salary**:Salary not specified **Grade**:Ed Support Level 1-Range 2 **Occupation**: Teacher **Location**: Healesville **Reference**: 1465739 **Location Profile**: Yarra Junction Primary School is located on the Warburton Highway, 65 kilometres east of the Melbourne GPO, in the scenic rural township of Yarra...

  • Student Wellbeing and Support

    6 days ago

    Healesville, Australia Schools (Government) Full time

    **Overview**: **Work type**:Part time **Salary**:Salary not specified **Grade**:Ed Support Level 1-Range 3 **Occupation**: Education and Training **Location**: Healesville **Reference**: 1479325 **Selection Criteria**: **SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and...

  • Classroom Support

    6 days ago

    Healesville, Australia Schools (Government) Full time

    **Overview**: **Work type**:Part time **Salary**:Salary not specified **Grade**:Ed Support Level 1-Range 2 **Occupation**: Teacher **Location**: Healesville **Reference**: 1465957 **Selection Criteria**: **SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in...