CFD Industry Leader
2 weeks ago
About the Role:
TMGM seeks an experienced leader to manage global support teams in the CFD industry. This is a key leadership role that requires strategic thinking, excellent communication skills, and the ability to drive change.
Main Responsibilities:
- Strategic Leadership: Develop and implement a comprehensive strategy to drive customer satisfaction, improve operational efficiency, and enhance competitiveness.
- Team Management: Lead and manage support teams across multiple regions to deliver seamless customer and internal sales support within the highly regulated CFD sector.
- Cross-functional Collaboration: Work closely with other departments, including Sales, Compliance, Operations, to ensure smooth support functions that align with broader business objectives.
Requirements:
- Proven leadership experience in managing customer support teams within the financial services sector, preferably with a focus on CFDs.
- Strong understanding of customer service operations in the financial industry, emphasizing compliance and regulatory requirements.
- Excellent communication and interpersonal skills, managing teams across multiple locations, ensuring collaboration and consistency.
Estimated Salary: $150,000 - $220,000 per annum depending on experience.
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