CFD Industry Leader

2 weeks ago


Sydney, New South Wales, Australia TMGM Full time

About the Role:

TMGM seeks an experienced leader to manage global support teams in the CFD industry. This is a key leadership role that requires strategic thinking, excellent communication skills, and the ability to drive change.

Main Responsibilities:

  • Strategic Leadership: Develop and implement a comprehensive strategy to drive customer satisfaction, improve operational efficiency, and enhance competitiveness.
  • Team Management: Lead and manage support teams across multiple regions to deliver seamless customer and internal sales support within the highly regulated CFD sector.
  • Cross-functional Collaboration: Work closely with other departments, including Sales, Compliance, Operations, to ensure smooth support functions that align with broader business objectives.

Requirements:

  • Proven leadership experience in managing customer support teams within the financial services sector, preferably with a focus on CFDs.
  • Strong understanding of customer service operations in the financial industry, emphasizing compliance and regulatory requirements.
  • Excellent communication and interpersonal skills, managing teams across multiple locations, ensuring collaboration and consistency.

Estimated Salary: $150,000 - $220,000 per annum depending on experience.



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