Customer Engagement Expert
4 days ago
At Australia and New Zealand Banking Group Limited, we're shaping a world where business owners thrive. We're driven by a common goal: to improve the financial wellbeing of our customers.
About the RoleThe purpose of this role is to identify lending opportunities for small business customers and provide working capital solutions to help them grow their business.
- Actively pursuing existing small business customer leads
- Providing high quality customer service and solutioning to a wide portfolio of small business customers
- Applying a broad understanding of product application
- Building and maintaining a strong internal network
- Meeting and exceeding performance targets
- Outbound leads-based calling to existing and new small business customers
- Referrals to specialist teams
You will be accountable for:
- Pursuing new business opportunities with existing customers
- Developing and executing strategies to meet sales targets
- Maintaining a deep understanding of ANZ's products and services
- Building relationships with key stakeholders across the organisation
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Customer Success Expert
3 days ago
Melbourne, Victoria, Australia The Simpro Group Pty Ltd Full timeAt The Simpro Group Pty Ltd, we're seeking a Customer Success Expert to play a pivotal role in maintaining regular communication with our valued customers. This dedicated professional will be responsible for resolving issues, assisting customers in optimizing product utilization, and ultimately ensuring their long-term success.About the RoleThe Customer...
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Community Engagement Expert
3 days ago
Melbourne, Victoria, Australia Geoscience Ireland Full timeWe are a global consultancy with a globally recognized reputation for providing high-quality tailored services to our diverse and growing client base.The Social Performance team at Geoscience Ireland is seeking a consultant with a background in social impact assessments, communications, community or stakeholder engagement – with an emphasis on designing...
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Customer Engagement Professional
4 days ago
Melbourne, Victoria, Australia eFinancialCareers Ltd. Full timeWe're seeking a Customer Engagement Professional to join our team and take our customer service to the next level.You'll use your exceptional listening and problem-solving skills to understand our customers' needs and preferences, developing tailored solutions that exceed their expectations. Your ability to communicate complex information in a clear and...
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Customer Engagement Specialist
4 days ago
Melbourne, Victoria, Australia MedHealth Full timeMaintaining strong relationships with clients is essential to delivering exceptional results. As a Customer Engagement Specialist at MedHealth, you will leverage your skills and experience to drive business growth, profitability, quality initiatives, and marketing activities.You will be responsible for identifying key employers and relationships and building...
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Customer Engagement Strategist
4 days ago
Melbourne, Victoria, Australia Sportsbet Pty Ltd Full timeAbout usSportsbet Pty Ltd is a leading sports betting and gaming company in Australia, united behind its purpose to 'Bring Excitement to Life' for its 2 million customers. We're a tight-knit group of 1,300 teammates, with over half in Tech and Data Science teams.We contribute significantly to the Australian economy through racing and sporting codes and are...
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Proxy Voting and Engagement Expert
15 hours ago
Melbourne, Victoria, Australia The Vanguard Group Full timeAbout the TeamWe are a diverse and inclusive team at Vanguard, and we are committed to building a culture that values and respects the unique strengths and perspectives of our crew members. As a Proxy Voting and Engagement Expert, you will play a critical role in supporting our investment stewardship efforts in the APAC region.Your Key...
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Customer Engagement Manager
4 days ago
Melbourne, Victoria, Australia Mars, Incorporated and its Affiliates Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Engagement Manager to join our team. The successful candidate will be responsible for developing and executing strategic marketing plans that drive business success and accelerate growth in the pet nutrition sector.The Customer Engagement Manager will support Royal Canin in being the...
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Personalised Customer Journey Expert
5 days ago
Melbourne, Victoria, Australia Jetstar Airways Full timeKey ResponsibilitiesThe Personalised Customer Journey Expert will be responsible for designing and implementing digital marketing strategies to enhance the customer experience for Club Jetstar members. This includes:Developing and implementing complex multi-touch point, multi-channel personalised digital campaigns to drive incremental revenue and increased...
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Customer Engagement Lead
4 days ago
Melbourne, Victoria, Australia Mars, Incorporated and its Affiliates Full timeJob Summary:Mars, Incorporated and its Affiliates is seeking a highly skilled Cross-Functional Leader to drive business growth and customer engagement in the pet specialty retail sector.This role requires a seasoned professional with a deep understanding of customer marketing, sales leadership, and brand marketing, as well as a proven track record of...
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Senior Account Manager Role
5 days ago
Melbourne, Victoria, Australia Internetwork Expert Full timeOur team at Internetwork Expert is committed to providing a supportive environment where everyone feels valued and connected. We believe that happy employees create a thriving culture, and our focus on employee development and well-being is paramount.We're seeking a Senior Account Manager to join our account management team in Melbourne. As a key member of...
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Digital Marketing Team Lead
5 days ago
Melbourne, Victoria, Australia Internetwork Expert Full timeAt Internetwork Expert, we are dedicated to providing exceptional digital marketing solutions for our clients. Our team of certified professionals is passionate about delivering results-driven strategies that transform online presences.We thrive on collaboration and a growth mindset, focusing on actionable outcomes that drive success for our clients. We take...
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Customer Experience Expert
6 days ago
Melbourne, Victoria, Australia Country Road Group Full timeWe are looking for a Customer Experience Expert to join our team at Country Road Group. As a Customer Experience Expert, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.The successful candidate will possess a true passion for fashion with exceptional...
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Customer Engagement Strategist
1 day ago
Melbourne, Victoria, Australia Coles Full timeColes Group is a leading Australian retailer with a rich history dating back to 1914. We've grown to become a top 30-listed company on the ASX with over 115,000 team members and a portfolio of iconic brands.About the TeamOur Digital team is comprised of talented individuals who are passionate about creating meaningful customer experiences. They're driven by...
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Melbourne, Victoria, Australia Jetstar Airways Full timeAbout the RoleWe are seeking a seasoned professional to fill the position of Business Manager - Customer Communications and Strategy. This role requires a high degree of expertise in customer communications, project management, and change management.You will be responsible for leading the disruption customer communications approach, driving best practice for...
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Customer Engagement Analyst
21 hours ago
Melbourne, Victoria, Australia Bupaoptical Full timeThe Planning & Process Analyst plays a critical role in driving the successful delivery of customer communications and personalization initiatives at Bupaoptical. This position oversees and coordinates all planning and process activities within the Customer Engagement, Personalisation & GTM (CEPG) function to ensure alignment with Bupa's strategic goals.Key...
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Customer Support Expert
6 days ago
Melbourne, Victoria, Australia Allianz Popular SL. Full timeJob Title: Customer Support ExpertAs a customer support expert at Allianz Popular SL, you will be responsible for providing exceptional service to our customers and clients. This role is perfect for someone who is passionate about delivering excellent customer experiences.The key responsibilities of this role include:Maintaining customer service locations...
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Customer Service Expert
5 days ago
Melbourne, Victoria, Australia Tbwa ChiatDay Inc Full timeCustomer Service ExpertWe are seeking a skilled Customer Service Expert to join our team. As a key member of our global customer support team, you will be responsible for providing exceptional service and personalized attention to our customers.Your main goal is to build and maintain relationships with our clients, ensuring their overall satisfaction and...
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Customer Engagement Director
1 day ago
Melbourne, Victoria, Australia Victoria Racing Club Full timeKey Performance IndicatorsSupport the implementation of strategies to attract new members and retain existing ones, ensuring the organisation meets its membership targets.Oversee the acquisition process for new members, ensuring a seamless experience from sign-up to onboarding.Monitor membership renewals and work to ensure members are retained through...
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Customer Engagement Specialist
5 days ago
Melbourne, Victoria, Australia Flybuys Full timeFlybuys OverviewWe're known for being the country's most popular rewards, helping Australians get more of what they value beyond the checkout. Through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members.We've already built a pretty amazing team, but we're not...
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Customer Engagement Manager
5 days ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeThis is an exciting opportunity for a Business Banking Manager to join our team at Australia and New Zealand Banking Group Limited. As a key member of our Commercial Banking area, you'll play a vital role in helping to proactively manage and grow a portfolio of customers through client acquisition, cross-sell, referrals, and ongoing relationship...