Customer Engagement Analyst
4 days ago
The Planning & Process Analyst plays a critical role in driving the successful delivery of customer communications and personalization initiatives at Bupaoptical. This position oversees and coordinates all planning and process activities within the Customer Engagement, Personalisation & GTM (CEPG) function to ensure alignment with Bupa's strategic goals.
Key responsibilities include coordinating the annual and quarterly planning process, developing detailed plans, and monitoring value metrics, prioritization, and performance frameworks. You will work collaboratively with stakeholders across Business and Market Units to align on the delivery of initiatives that span multiple business functions.
This role requires strong experience in equivalent planning/Agile roles, a strategic thinker with a growth mindset, business acumen, and passion for planning. You must be able to communicate complex ideas clearly and influence stakeholders.
Bupaoptical provides a unique opportunity to make a meaningful impact in a customer-focused environment that offers personal and professional growth.
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Customer Insights Analyst
6 days ago
Melbourne, Victoria, Australia Forever New Full timeAt Forever New, we're passionate about delivering exceptional customer experiences. As a highly skilled Customer Insights Analyst, you'll play a key role in driving business growth by leveraging data-driven insights to inform marketing strategies.About the Role:We're seeking a talented individual with strong analytical skills and experience working with CRM...
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Customer Engagement Professional
7 days ago
Melbourne, Victoria, Australia eFinancialCareers Ltd. Full timeWe're seeking a Customer Engagement Professional to join our team and take our customer service to the next level.You'll use your exceptional listening and problem-solving skills to understand our customers' needs and preferences, developing tailored solutions that exceed their expectations. Your ability to communicate complex information in a clear and...
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Customer Engagement Representative
2 days ago
Melbourne, Victoria, Australia Rubio Impact Ventures Full timeRubio Impact Ventures is seeking a highly motivated and customer-focused Customer Engagement Representative to join our team in Melbourne.The ideal candidate will have excellent communication skills, a strong passion for renewable energy, and the ability to work in a fast-paced environment. As a Customer Engagement Representative, you will be responsible for...
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Customer Engagement Strategist
7 days ago
Melbourne, Victoria, Australia Sportsbet Pty Ltd Full timeAbout usSportsbet Pty Ltd is a leading sports betting and gaming company in Australia, united behind its purpose to 'Bring Excitement to Life' for its 2 million customers. We're a tight-knit group of 1,300 teammates, with over half in Tech and Data Science teams.We contribute significantly to the Australian economy through racing and sporting codes and are...
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Customer Engagement Officer
2 days ago
Melbourne, Victoria, Australia Mars, Incorporated and its Affiliates Full timeJob SummaryMars, Incorporated and its Affiliates are seeking a highly skilled Customer Engagement Officer to join their team. In this role, you will be responsible for developing and executing strategies to drive sales growth and customer engagement across the assigned territory.About the RoleThis is an exciting opportunity to work with a leading global...
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Customer Engagement Director
3 days ago
Melbourne, Victoria, Australia Sinch Full timeMain Responsibilities:The successful candidate will possess the following skills and attributes:• Proven experience in sales, preferably within the CPaaS, technology, or telecommunications industries.• Strong understanding of mid-market dynamics and the ability to engage with diverse clients.• Excellent communication, negotiation, and interpersonal...
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Senior Business Analyst
2 days ago
Melbourne, Victoria, Australia Green Light Worldwide Full timeSenior Business Analyst (Business focused / Microservices / Azure) (BH-19657-1)Location: Adelaide, AustraliaSector: ITSalary: $700.00 to $825.00 per dayLeading company in its field6-month initial contract (chance to extend)Hybrid work environmentAbout the companyGreen Light is one of Asia Pacific's most successful and fastest growing IT services businesses....
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Customer Engagement Director
2 days ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeCompany OverviewSix Degrees Executive has once again partnered with a market-leading provider of innovative digital solutions. Our client is committed to helping people find positive lifestyle solutions and has built a uniquely loyal customer base, supported by a strong brand and a history of creating life-changing experiences for its customers.This company...
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Customer Engagement Strategist
5 days ago
Melbourne, Victoria, Australia Coles Full timeColes Group is a leading Australian retailer with a rich history dating back to 1914. We've grown to become a top 30-listed company on the ASX with over 115,000 team members and a portfolio of iconic brands.About the TeamOur Digital team is comprised of talented individuals who are passionate about creating meaningful customer experiences. They're driven by...
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Analyst, GCIB KYC
2 days ago
Melbourne, Victoria, Australia Mitsubishi UFJ Financial Group Full timeAnalyst, GCIB KYC (12 month Fixed Term Contract)Join to apply for the Analyst, GCIB KYC (12 month Fixed Term Contract) role at MUFG.Do you want your voice heard and your actions to count?Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to...
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Customer Engagement Director
5 days ago
Melbourne, Victoria, Australia Victoria Racing Club Full timeKey Performance IndicatorsSupport the implementation of strategies to attract new members and retain existing ones, ensuring the organisation meets its membership targets.Oversee the acquisition process for new members, ensuring a seamless experience from sign-up to onboarding.Monitor membership renewals and work to ensure members are retained through...
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Investment Analyst
3 days ago
Melbourne, Victoria, Australia FourQuarters Recruitment Full timeINVESTMENT ANALYSTTHE COMPANYFourQuarters have been exclusively engaged for a leading privately owned, specialist investment manager offering a range of structured financial solutions for the Australian commercial real estate market. The fund is defined by the expertise of its people, combining the multi-generational property experience with the investment...
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Project Analyst
2 days ago
Melbourne, Victoria, Australia FinXL Full timeJob Title: Project Analyst (Risk & Compliance)Location: Melbourne, Australia (Hybrid/On-site)Contract Duration: 3-6 months (Initial)Overview:A leading organization is looking for a Project Analyst to support the Manager of Risk Change and Enablement within the MORE Program (Member Outcomes through Risk Excellence).The successful candidate will play a...
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Financial Risk Analyst
4 days ago
Melbourne, Victoria, Australia MUFG Americas Full timeAbout the Role:We are seeking a Financial Risk Analyst to join our GCIB KYC Team in Sydney, Australia or Auckland, New Zealand.As a Financial Risk Analyst, you will be responsible for conducting customer identifications and due-diligences prior to on-boarding new customers, as well as ongoing monitoring of our customers' money laundering risk profiles in...
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Financial Analyst
1 day ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeSelect how often to receive an alert:About Australia and New Zealand Banking Group LimitedAt ANZ, we're shaping a world where people and communities thrive. Our Institutional bank helps our largest customers move trade and capital around the region.About the RoleAs a Financial Analyst in our Team, you'll play a key role in helping to focus on the portfolio...
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Senior Business Analyst
2 weeks ago
Melbourne, Victoria, Australia Ippon Australia Pty Ltd Full timeCompany Description Are you a Senior Business Analyst looking for your next opportunity? Are you sick of being a number and keen to join a small, progressive technology consultancy where you can have influence? Are you looking to work four days a week in a place where working four days a week is the standard, not the exception? Yes? Well Ippon could be the...
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Customer Data Analyst
21 hours ago
Melbourne, Victoria, Australia Australia Post Full timeAs a Customer Data Analyst in our Retail Sector, you'll play a critical role in helping us deliver a better tomorrow for all Australians. You'll work closely with our Retail Data and Insights team to build and generate robust, data-led customer, geography, and market reporting insights that inform Retail strategies and plans.In this role, you'll analyze...
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Customer Insights Analyst
7 days ago
Melbourne, Victoria, Australia Allianz Australia Full timeThis is a Customer Insights Analyst role with one of the leading companies in AU right now -- Allianz Australia -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Allianz Australia **About The Role** - Partnering with stakeholders to formulate and document business...
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Senior Business Analyst
2 weeks ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeAbout the Role: We are seeking a Senior Business Analyst to play a pivotal role in delivering transformative digital projects with a key client of ours in the utilities sector.With a focus on enhancing customer experiences, you'll lead the analysis and delivery across three key streams: Sales & Website Journeys: Integrate B2 B and B2 C website...
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Customer Engagement and Strategy Leader
6 days ago
Melbourne, Victoria, Australia Qantas Airways Full timeAbout the RoleWe are looking for an experienced Customer Engagement and Strategy Leader to join our team at Qantas Airways. As a key member of our customer function, you will be responsible for managing and coordinating cross-functional initiatives to improve the customer experience.As the primary point of contact for engagement with the customer team, you...