National Groups and Sales Support Professional
7 days ago
Minor Hotels is a global hospitality leader, with a diverse portfolio of over 530 properties across 50+ countries. Our brand family includes Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI.
We are committed to delivering exceptional guest experiences and creating memorable moments for our guests. Our team members drive the success of our business, and we invest in their skills to allow them to grow and progress through their careers.
Job DescriptionThis role will be responsible for converting and coordinating Conference and Accommodation groups into Minor properties across the ANZ region. The successful candidate will have effective management of group and event enquiries, maximising revenue opportunities. Additionally, they will coordinate and assist all Sales Team Activities.
Key Responsibilities- Assist with sales administration tasks as required
- Daily liaison with sales and revenue teams
- Manage group booking organisers and handover to property
- Ensure group organisers are aware of operational policies
- Support the Revenue, onsite MICE Teams, and Sales Team as required
- 3 years' experience in sales administration and customer service
- Previous experience within a Hotel environment highly regarded
- Proven ability to take initiative
- Highly developed communication and relationship-building skills
- Positive attitude and willingness to learn in a fast-paced environment
- Ability to work as part of a team but also autonomously
- Effective planning and organisational skills
- Availability to work full-time hours, Monday - Friday only
The estimated annual salary for this role is around AU$60,000 - AU$80,000 depending on experience. As a member of our team, you will receive a range of benefits including:
- Competitive salary
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Access to Minor Hotels ANZ paid parental leave benefits
- 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave
- Educational Financial support may be available to those who undertake development relevant to the company's business requirements
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
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