National Groups and Sales Support Specialist

1 month ago


Brisbane, Queensland, Australia Minor Hotels Full time

Role Overview

We are seeking a highly skilled National Groups and Sales Support Specialist to join our successful Sales team at Minor Hotels. This role will involve coordinating Conference and Accommodation groups into Minor properties across the ANZ region, maximising revenue opportunities and supporting the Sales Team Activities.

Key Responsibilities

  • Assist with sales administration tasks as required
  • Daily liaison with sales and revenue teams
  • Manage group booking organisers and handover to property
  • Ensure group organisers are aware of operational policies
  • Support the Revenue, onsite MICE Teams and Sales Team as required

Requirements

  • 3 years sales administration and customer service experience
  • Previous experience within a Hotel environment will be highly regarded
  • Proven ability to take initiative
  • Highly developed communication and relationship building skills
  • Positive attitude and a willingness to learn in a fast-paced environment
  • Ability to work as part of a team but also autonomously
  • Effective planning and organisational skills
  • Availability to work full time hours, Monday - Friday only

Benefits

  • Competitive salary
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Access to Minor Hotels ANZ paid parental leave benefits
  • 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additional paid leave including Birthday and Study leave
  • Educational Financial support may be available to those who undertake development relevant to the company's business requirements
  • NIB Insurance discounts
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
  • Discount on Furniture
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
  • Wellbeing programs with Uprise (EAP)
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

We will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.



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