Store Retail Operations Manager

4 weeks ago


Hornsby, New South Wales, Australia Officeworks Full time
Job Description

About the Role:

We are seeking an experienced Store Retail Operations Manager to lead our team at Officeworks Northern Beaches stores, located around Mona Vale, Dee Why, and Belrose NSW. The successful candidate will bring a strong track record of achievement in retail management, with a focus on delivering exceptional customer experiences.

Key Responsibilities:

  • To inspire your team to deliver outstanding results, maximising sales and profit earnings while maintaining expense levels.
  • To develop a strong understanding of your store team, providing coaching and development opportunities to set them up for success.
  • To ensure the effective operation of your store, leading from the front in terms of workplace health and safety.
  • To manage a large team of 30+ staff, motivating and leading them to achieve their full potential.
  • To work effectively with key stakeholders, driving business outcomes and achieving goals.

About You:

To succeed in this role, you will need:

  • A minimum of 3 years' experience in a senior retail management role.
  • Demonstrated ability to lead and motivate a large team.
  • Flexible availability across our span of hours.
  • A strong understanding of retail operations, including KPIs and budget management.
  • Effective time management and organisational skills.
  • Demonstrated people leadership and safety management skills.

Our Culture:

At Officeworks, we celebrate our teams' uniqueness by offering an inclusive, diverse, and supportive environment. We provide flexible working arrangements, a focus on wellbeing and safety, generous discounts, ongoing training and development opportunities, and industry-leading policies such as Growing Families.



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