Vehicle Warranty Coordinator
2 weeks ago
Fleetwood RV Solutions is a trusted leader in recreational vehicle parts, accessories, and servicing.
We deliver comfort, safety, and convenience to every journey.
As a Warranty Specialist, you will be responsible for managing and validating warranty claims.
- The role involves investigating claims, recovering costs, and supporting continuous improvement through warranty data analysis.
- Investigate and validate all warranty claims.
- Submit claims to the National Customer Care Supervisor for approval.
- Manage incoming calls via the warranty queue system.
- Interface with customer warranty systems and databases to acquire failure information.
- Handle general claims enquiries from dealers, repairers & customers.
- Provide support information to QA for analysis of products.
- Finalize investigation reports for internal and external customers in required format.
- Ensure all data is entered into warranty database for collection of part analysis data.
- Support and ensure all administrative duties including processing and logging repair invoices and forwarding relevant parties for payment.
- Translate and produce reports/spreadsheets on claims/payment issues/queries on request.
- Finalize warranties through recouping funds from suppliers where applicable.
- Support warranty team members to achieve goals and objectives.
- Analyze warranty data to identify recurring product issues, trends, and potential design/manufacturing improvements.
- Ensure warranty handling complies with Australian Consumer Law (ACL) and our warranty policy.
-
National Warranty Manager
2 weeks ago
Melbourne, Victoria, Australia Velocity Vehicle Group Full timeCompetitive base salary, car allowance and bonus structure- Coaching and support from an experienced leadership team- Opportunity to work with globally recognised brands**Velocity Truck Centres** Australia is looking for a driven leader to build and execute strategy for our high-volume warranty team in our service department(s) to increase profitability and...
-
Vehicle Warranty Operations Lead
1 week ago
Melbourne, Victoria, Australia beBeeWarranty Full time $100,000 - $120,000The Warranty Manager plays a critical role in leading warranty operations, ensuring seamless collaboration between service and parts departments to process warranty claims efficiently. This position requires strong leadership and team development skills, with expertise in warranty processing software and knowledge of Mercedes-Benz vehicles an advantage.Key...
-
Warranty Coordinator
7 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $104,000Job Description:Our client has a strong reputation for delivering exceptional products and services. They are seeking an experienced professional to oversee warranty claims, coordinate service and repair bookings, and uphold the company's values of Quality, Relationships, Innovation & Perseverance.Key Responsibilities:Guide customers and dealers to complete...
-
Chief Warranty Coordinator
7 days ago
Melbourne, Victoria, Australia beBeeLuxury Full time $85,000 - $110,000Job Description">Role Overview:We are seeking a seasoned Warranty Manager to lead our warranty operations team, working closely with service and parts departments to process warranty claims efficiently and effectively.Key Responsibilities:Manage the warranty claims process, ensuring accurate documentation and submissions.Develop and support the performance...
-
Mercedes-Benz Warranty Coordinator Role
2 weeks ago
Melbourne, Victoria, Australia beBeeWarranty Full time $75,000 - $97,000Our Workshop is seeking a skilled Warranty Coordinator to support their busy team.The ideal candidate will have experience in warranty administration, preferably with Mercedes-Benz vehicles. They will possess strong organisational skills, ability to handle multiple tasks and prioritise, as well as attention to detail and problem-solving skills.The successful...
-
Warranty Coordinator
6 days ago
Melbourne, Victoria, Australia Hitachi Construction Machinery Co., Ltd. Full timeAbout UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityOur Dandenong branch is on the lookout for an enthusiastic Warranty Coordinator to join our team.In this role, you will provide a high level of administration support for the Service team and ensure that all warranty claims are...
-
Warranty Coordinator
2 weeks ago
Melbourne, Victoria, Australia Hitachi Construction Machinery Co., Ltd. Full timeAbout UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityOur Dandenong branch is on the lookout for an enthusiastic Warranty Coordinator to join our team.In this role, you will provide a high level of administration support for the Service team and ensure that all warranty claims are...
-
Warranty Process Coordinator
6 days ago
Melbourne, Victoria, Australia beBeeWarranty Full time $70,000 - $120,000Job OverviewThis role plays a crucial part in supporting the warranty process and delivering exceptional customer service.Responsibilities:Process warranty claims, ensuring accurate documentation and submissionsCollaborate with service advisors, technicians, and parts departments to gather necessary information for warranty claimsMaintain detailed records of...
-
Warranty Coordinator
2 weeks ago
Melbourne, Victoria, Australia Buscojobs Full timeAbout UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityOur Dandenong branch is on the lookout for an enthusiastic Warranty Coordinator to join our team.In this role, you will provide a high level of administration support for the Service team and ensure that all warranty claims are...
-
Warranty Coordinator
3 weeks ago
Melbourne, Victoria, Australia Buscojobs Full timeAbout UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityOur Dandenong branch is on the lookout for an enthusiastic Warranty Coordinator to join our team. In this role, you will provide a high level of administration support for the Service team and ensure that all warranty claims...
