Warranty Coordinator

2 days ago

Melbourne, Victoria, Australia Buscojobs Full time

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.

The Opportunity

Our Dandenong branch is on the lookout for an enthusiastic Warranty Coordinator to join our team. In this role, you will provide a high level of administration support for the Service team and ensure that all warranty claims are processed efficiently and accurately.

Reporting to the Service Manager, your responsibilities will include :

  • Manage the process of reviewing warranty claims and processing within established guidelines, policies and procedures
  • Collaborating with the Service team to confirm claims and plan deliveries
  • Monitoring progress of claims and proactively communicating updates to customers
  • Preparing invoicing of work orders
  • Ensuring all warranty claims, documents and contracts are correctly registered in the system
  • Preparing information for internal and external warranty audits

To be successful in this role, you will have :

Self-motivated, goal-oriented attitude with attention to detail3-5 years' experience as a warranty administrator is highly desirableKnowledge and experience of best practice warranty managementDemonstrated MS Office experience, including Word and ExcelThe ability to adapt quickly and thrive in a fast-paced environmentA professional and customer-focused approach, dedicated to delivering total customer satisfaction

Hitachi Benefits – What's in it for you?

Rewarding Salary Package : Attractive base salary + super + company biannual bonusesEmployee Rewards : Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits ProgramCareer : Permanent Full Time Position in a leading OEM with long term job securityCulture : Supportive management who value your input in finding new and improved ways to achieving successHealth : Discounted Medibank health insurance policy + EAP to support our employees and their familiesEmployee Referral Program : Successfully refer a friend to join Hitachi and earn cashPaid Parental Leave Company PolicyProfessional Development : OEM training and opportunities for upskilling with real career progression opportunities

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

J-18808-Ljbffr

#J-18808-Ljbffr

  • Warranty Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $110,000

    Warranty Claims SpecialistWe are seeking a proactive and detail-oriented professional to join our team.The successful candidate will be responsible for managing and validating warranty claims, ensuring compliance with regulatory requirements, and coordinating product returns, repairs, and exchanges.About the Role:Validate and investigate all warranty claims...

  • Warranty Administrator

    4 days ago

    Melbourne, Victoria, Australia Cardinia Shire Council's Multicultural Advisory Group Full time

    Warranty Administrator & Reception SupportPatterson Cheney Cars and Trucks - Pakenham, VICAdministration & SecretarialSource: uWorkinJOB DESCRIPTIONJoin Patterson Cheney Trucks Pakenham, a brand-new dealership that opened in January 2025. As part of Australia's largest privately owned automotive group, we are dedicated to delivering exceptional service while...

  • Warranty Claims Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeWarrantyAdministrator Full time $60,000 - $80,000

    About Our Warranty Administrator Role We are seeking a motivated individual to fill the position of Warranty Administrator. As part of our organization, we deliver exceptional service while fostering a supportive and engaging workplace culture. The ideal candidate will be responsible for managing and processing warranty claims efficiently and accurately....

  • Warranty Manager

    3 weeks ago

    Melbourne, Victoria, Australia at Full time

    Mercedes-Benz Berwick is proud to be the most awarded Mercedes-Benz dealership in Australia. It has received multiple accolades, including consecutive titles as Metro Retailer of the Year and the Circle of Excellence for 2020, 2021, 2022, 2023, and 2024, along with recognition as the Transformation Champion.Part of Patterson Cheney, AIA 203, 2024, &2025...

  • Warranty Manager

    3 weeks ago

    Melbourne, Victoria, Australia at Full time

    Mercedes-Benz Berwick is proud to be the most awarded Mercedes-Benz dealership in Australia. It has received multiple accolades, including consecutive titles as Metro Retailer of the Year and the Circle of Excellence for 2020, 2021, 2022, 2023, and 2024, along with recognition as the Transformation Champion.Part of Patterson Cheney, AIA 203, 2024, &2025...

  • Warranty Claim Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $65,000

    Job TitleWarranty Administrator and Reception Support is a dynamic role that requires the right candidate to manage warranty claims efficiently, process documents accurately, and provide exceptional customer service.">Key Responsibilities:Manage and process warranty claims in a timely manner.Review and verify warranty documentation for completeness and...

  • Warranty Claim Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $58,000 - $73,000

    Warranty Claim SpecialistThis role involves managing warranty claims and providing administrative support at a dealership in Melbourne, Australia.Main ResponsibilitiesEfficiently process and manage warranty claims to ensure timely reimbursement of claims for our valued customers.Verify warranty documentation for completeness and accuracy, ensuring all...

  • VIC Senior Warranty Coordinator

    3 days ago

    Melbourne, Victoria, Australia beBeeInsurance Full time

    Job Title: VIC Warranty Team Manager\ \Lead a team of professionals in the oversight and management of warranty claims nationwide.Oversee compliance with regulatory policies while maintaining high standards of service.Strategically manage warranty claim distribution and timelines to ensure efficient handling across regions.\ \Key...

  • An Experienced Warranty Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeWarranty Full time

    Job Title: Technical Warranty SpecialistJob Description:We are seeking a skilled and detail-oriented individual to join our team as a Warranty Specialist. As a key member of our organization, you will be responsible for managing and validating warranty claims, ensuring compliance with our warranty program, and coordinating product returns, repairs, and...

  • Warranty Claims Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $75,000 - $90,000

    Job OpportunityA warranty coordinator position is available in a dynamic and supportive environment.The successful candidate will be responsible for managing warranty claims and processing them within established guidelines, policies, and procedures.Collaborate with the service team to confirm claims and plan deliveries.Monitor claim progress and proactively...