Support Officer

3 weeks ago


Ballarat, Victoria, Australia Melba Support Services Full time

Job Summary:

Melba Support Services seeks a dedicated and organized Support Officer to manage enquiries and provide administrative support. This role involves collaborating with various departments, maintaining accurate records, and ensuring a welcoming reception area.

Key Responsibilities:

  • Manage enquiries related to services offered by Melba Support Services
  • Provide accurate information and guidance to people seeking access to services
  • Maintain a confidential database of inquiries and prepare reports on trends and client needs
  • Ensure a welcoming reception area while managing mail, meeting rooms, and office supplies
  • Collaborate with departments for accurate information and participate in training

Requirements:

  • Previous experience working in reception, customer service, or a similar role
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong interpersonal and communication skills
  • Ability to handle multiple activities and prioritize tasks
  • High level of organizational skills and attention to detail

Benefits:

  • Opportunity to work with a human-rights, values-based organization
  • Collaborative culture where contributions make a real impact
  • Onsite parking and other benefits
  • Access to Not-for-Profit Salary Packaging

About Melba Support Services:

We are a values-oriented human rights organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.



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