Customer Experience Representative

2 weeks ago


Perth Airport, Australia SIXT Australia Full time
About the Role

We are seeking a highly skilled and motivated Customer Experience Agent to join our team at Perth Airport. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and creating memorable experiences.

Key Responsibilities
  • Providing face-to-face, phone, and email support to customers
  • Processing rental agreements and ensuring accurate documentation
  • Selling additional rental products to enhance customer experience
  • Maintaining a clean and organized workspace
Requirements
  • A minimum of 1 year of customer-facing experience in the retail or hospitality industry
  • Excellent communication and problem-solving skills
  • A flexible schedule with availability to work between 6am and midnight, including weekends and public holidays
  • A valid Australian driver's license and full working rights in Australia
What We Offer
  • A competitive hourly rate of $28.69 (award rate) plus casual and shift loadings
  • Monthly incentives and bonuses based on individual performance
  • Complimentary NRMA membership with discounts on groceries, attractions, restaurants, and more
  • Uniforms and staff car parking provided
  • Employee referral program with a $2,000 bonus payment
About Us

At SIXT Australia, we value diversity and inclusion, creating an environment where everyone feels respected, heard, and valued. We are committed to providing exceptional customer service and building long-lasting relationships.



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