Airport Customer Service Representative
7 days ago
Are you passionate about delivering exceptional customer service? We are seeking a motivated and skilled individual to join our team as an Airport Customer Service Representative in Perth, Australia.
We offer a competitive salary of $65,000 - $75,000 per year, depending on experience, plus opportunities for career growth and professional development.
As an Airport Customer Service Representative, you will be responsible for providing high-quality customer service to passengers at Perth International Airport. This includes handling check-ins, responding to customer inquiries, and resolving issues in a timely and efficient manner.
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to delivering exceptional customer experiences.
Key Responsibilities:
- Deliver high-quality customer service to passengers
- Handle check-ins, baggage handling, and other passenger-related tasks
- Respond to customer inquiries and resolve issues in a timely and efficient manner
- Work effectively in a fast-paced environment with multiple priorities and deadlines
- Maintain a clean and safe working environment
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong commitment to delivering exceptional customer experiences
- Minimum 2 years' experience in customer service or a related field
- High school diploma or equivalent required; degree preferred
Benefits:
- Competitive salary range of $65,000 - $75,000 per year
- Opportunities for career growth and professional development
- Recognition and rewards for outstanding performance
- Access to training and development programs
Other Requirements:
- Fluent in English; Japanese language skills a plus
- Ability to lift up to 32kg and stand for long periods
- Willingness to work flexible hours, including evenings and weekends
Please note that employment with dnata Airport Services is conditional upon a satisfactory security clearance and pre-employment medical/Drug & Alcohol test.
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