Airport Customer Service Representative

7 days ago


Perth Airport, Australia dnata Full time

Are you passionate about delivering exceptional customer service? We are seeking a motivated and skilled individual to join our team as an Airport Customer Service Representative in Perth, Australia.

We offer a competitive salary of $65,000 - $75,000 per year, depending on experience, plus opportunities for career growth and professional development.

As an Airport Customer Service Representative, you will be responsible for providing high-quality customer service to passengers at Perth International Airport. This includes handling check-ins, responding to customer inquiries, and resolving issues in a timely and efficient manner.

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to delivering exceptional customer experiences.

Key Responsibilities:

  • Deliver high-quality customer service to passengers
  • Handle check-ins, baggage handling, and other passenger-related tasks
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Work effectively in a fast-paced environment with multiple priorities and deadlines
  • Maintain a clean and safe working environment

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong commitment to delivering exceptional customer experiences
  • Minimum 2 years' experience in customer service or a related field
  • High school diploma or equivalent required; degree preferred

Benefits:

  • Competitive salary range of $65,000 - $75,000 per year
  • Opportunities for career growth and professional development
  • Recognition and rewards for outstanding performance
  • Access to training and development programs

Other Requirements:

  • Fluent in English; Japanese language skills a plus
  • Ability to lift up to 32kg and stand for long periods
  • Willingness to work flexible hours, including evenings and weekends

Please note that employment with dnata Airport Services is conditional upon a satisfactory security clearance and pre-employment medical/Drug & Alcohol test.



  • Melbourne Airport, Australia Melbourne Airport Full time

    About the RoleWe are seeking dedicated and safety-focused individuals to join our team as Airport Customer Service Representatives at Melbourne Airport.Job SummaryThis is a permanent part-time role with full training provided. As an Airport Customer Service Representative, you will play a vital role in ensuring a positive experience for all passengers...


  • Melbourne Airport, Australia Melbourne Airport Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as an Airport Customer Service Agent. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to passengers, ensuring a positive experience from the terminal to the aircraft.Key ResponsibilitiesProvide...


  • Perth Airport, Australia dnata Full time

    Role SummaryWe are seeking a motivated and customer-focused individual to join our team as an Airport Customer Service Representative at Perth International Airport.


  • Perth Airport, Australia dnata Full time

    At dnata Airport Services, we are looking for a dedicated and customer-focused Airport Customer Service Representative to join our team at Perth International Airport.Job OverviewThis is a unique opportunity to work in a dynamic environment, providing exceptional service to passengers from around the world. As an Airport Customer Service Representative, you...


  • Perth Airport, Australia dnata Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Perth International Airport. In this role, you will be responsible for providing exceptional customer service to passengers with mishandled baggage.You will be the first point of contact for passengers at the carousel, checking the loading details of passengers, monitoring...


  • Perth Airport, Australia dnata Full time

    Located at Perth International Airport, we are seeking a highly motivated and customer-focused individual to join our team as an Airport Customer Service Representative.This role offers a unique opportunity to work in a fast-paced environment, providing exceptional customer service to import and export customers. Key responsibilities will include:Providing...


  • Perth Airport, Australia dnata Full time

    About Usdnata is a leading global air services provider, renowned for its commitment to quality and customer satisfaction. With a presence in 85 countries across six continents, our team of over 35,000 dedicated professionals deliver exceptional ground handling services to passengers, airlines, and airports.Perth Airport is one of Western Australia's busiest...


  • Perth Airport, Australia Perth Airport Full time

    Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.Perth Airport is investing...


  • Perth Airport, Australia Perth Airport Full time

    Role OverviewWe are seeking a highly skilled and customer-focused Airport Operations Coordinator to join our team at Perth Airport.Job SummaryThe successful candidate will be responsible for ensuring the seamless operation of airport services, providing exceptional customer service, and maintaining high standards of safety and security.Key...


  • Brisbane Airport, Australia Secure Parking Full time

    Secure Parking, the largest commercial car park operator in Australia and New Zealand, is seeking a highly skilled Airport Customer Service Representative to join its team at Brisbane Airport. As a representative of the company, you will be responsible for providing exceptional customer service, direction, and information to passengers and commercial...


  • Melbourne Airport, Australia dnata Full time

    Are you passionate about delivering exceptional customer service in a fast-paced airport environment? We're looking for a skilled Airport Customer Service Representative to join our world-class Marhaba Lounge team, proudly operated by dnata Airport Services at Melbourne Airport.Key Responsibilities:Welcome and assist international travelers, ensuring a...

  • Airport Electrician

    1 month ago


    Perth Airport, Australia Perth Airport Full time

    Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.Perth Airport is investing...


  • Perth Airport, Australia dnata Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Perth Airport.Key Responsibilities:Provide exceptional customer service to internal and external customers, ensuring a positive experience.Process and manage customer requests, queries, and concerns in a timely and efficient...


  • Perth Airport, Australia Perth Airport Full time

    Perth Airport is a significant contributor to Western Australia's economy and culture, providing essential connections between the region and the rest of the world.The airport's $5 billion investment in new infrastructure aims to enhance its airline partners' growth, expand international services, and deliver a superior customer experience. This strategic...


  • Melbourne Airport, Australia dnata Full time

    The role of the Passenger Services Agent is a critical component of ensuring seamless passenger experience at dnata Airport Services Pty. Limited.We are seeking a highly motivated and customer-focused individual to join our team as an Airport Customer Service Representative.The successful candidate will be responsible for delivering exceptional customer...


  • Perth Airport, Australia Perth Airport Full time

    Perth Airport is a major transportation hub in Western Australia, connecting the region to the rest of Australia and the world.We are committed to providing a seamless and quality travel experience for our customers, and we are seeking a skilled Communications Coordinator to join our team.As a Communications Coordinator, you will be the first point of...


  • Melbourne Airport, Australia dnata Full time

    Role OverviewWe are seeking a skilled and enthusiastic Airport Customer Service Representative to join our team at Melbourne Airport. As a key member of our Marhaba Lounge team, you will be responsible for delivering exceptional customer service to international travelers.Key ResponsibilitiesWelcome and assist international travelers, ensuring a seamless and...


  • Perth Airport, Australia Perth Airport Full time

    About the RoleWe are seeking a skilled Airport Electrician to join our team at Perth Airport. As an Airport Electrician, you will be responsible for maintaining and installing electrical systems that keep the runways and taxiways operational.Key ResponsibilitiesMaintenance and installation of electrical works including high voltage networks and airfield...


  • Perth Airport, Australia Perth Airport Full time

    Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians. Perth Airport is investing...


  • Melbourne Airport, Australia Oceania Aviation Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Airport Customer Service Representative.Your primary responsibility will be to provide exceptional service to airline travelers, ensuring their experience is seamless and enjoyable from check-in to departure.Key Responsibilities:Greet customers with a smile...