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Customer Service Representative

2 months ago

Perth Airport, Australia dnata Full time
About Us

dnata is a leading global air services provider, renowned for its commitment to quality and customer satisfaction. With a presence in 85 countries across six continents, our team of over 35,000 dedicated professionals deliver exceptional ground handling services to passengers, airlines, and airports.

Perth Airport is one of Western Australia's busiest airports, serving millions of passengers annually. We are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Representatives, providing world-class service to airline customers and ensuring seamless airport operations.

Salary

The successful candidate will receive a competitive salary package, including:

  • A base salary of $55,000 per annum
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including health insurance, superannuation, and paid annual leave
Job Description

We are looking for dynamic and customer-focused individuals to work as Customer Service Representatives at Perth Airport. As a key member of our team, you will be responsible for:

  • Providing exceptional customer service to airline passengers and staff
  • Handling check-in duties, baggage handling, and other related tasks
  • Ensuring compliance with safety and security regulations
  • Working collaboratively with colleagues to achieve operational excellence
Requirements

To succeed in this role, you will need:

  • A minimum of 2 years' experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Fluency in Japanese language (an asset)
  • High school diploma or equivalent qualification
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Ongoing training and development opportunities
  • A comprehensive employee assistance program
  • Paid parental leave and flexible working arrangements
  • Access to on-site fitness facilities and wellness programs
Apply Now

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application by [insert closing date].