Customer Service Representative
4 days ago
We are Australia's leading supplier and manager of Airport Baggage Storage Services and Electronic Locker solutions.
An opportunity has become available at our Perth Airport Location to employ a **Customer Service Representative**. The purpose of a **Customer Service Representative** is to assist customers with our **baggage wrapping, luggage storage** and **lockers**. **Customer Service Representatives** also assist in managing our **sleeping pods and massage chairs**.
With training you would be required to:
- Provide courteous service in assisting customers.
- Physical ability and manual dexterity needed to lift a minimum of 20kgs to waist height.
- Display good customer service and verbal communication skills.
- Perform customer sales and service transactions, including accurate assessment of applicable charges and physical wrapping of baggage.
- Maintain accurate handling and processing of cash, credit cards, EFTPOS and point of sale.
- Promote product and services through up selling and cross-selling, merchandising and other promotional activities.
- Assist customers in use of Smarte Carte Locker product and sleeping pods.
- Learn and practice safe work procedures thus assuring safety to self, co-workers, passengers and visitors.
- Maintain good communication and cooperation with other employees and facility management.
- Attend to the day to day running of the Retail Store when required.
- Perform jobs in an honest, reliable, and a professional manner.
- Complete other duties as directed, provided adequate training has been given.
To be considered for this position you must:
- Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
- Be flexible for additional hours, changing shift times.
- **Be computer literate with experience in programs including Microsoft Office Suites.**:
- Work well in a team environment.
- Be highly motivated and work well autonomously.
- Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.
**Job Type**: Casual
**Salary**: $30.30 - $49.00 per hour
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
Work Authorisation:
- Australia (preferred)
Work Location: In person
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