Customer Service Representative

7 months ago


Perth Airport, Australia Smarte Carte Australia Pty Ltd Full time

We are Australia's leading supplier and manager of Airport Baggage Storage Services and Electronic Locker solutions.

An opportunity has become available at our Perth Airport Location to employ a **Customer Service Representative**. The purpose of a **Customer Service Representative** is to assist customers with our **baggage wrapping, luggage storage** and **lockers**. **Customer Service Representatives** also assist in managing our **sleeping pods and massage chairs**.

With training you would be required to:

- Provide courteous service in assisting customers.
- Physical ability and manual dexterity needed to lift a minimum of 20kgs to waist height.
- Display good customer service and verbal communication skills.
- Perform customer sales and service transactions, including accurate assessment of applicable charges and physical wrapping of baggage.
- Maintain accurate handling and processing of cash, credit cards, EFTPOS and point of sale.
- Promote product and services through up selling and cross-selling, merchandising and other promotional activities.
- Assist customers in use of Smarte Carte Locker product and sleeping pods.
- Learn and practice safe work procedures thus assuring safety to self, co-workers, passengers and visitors.
- Maintain good communication and cooperation with other employees and facility management.
- Attend to the day to day running of the Retail Store when required.
- Perform jobs in an honest, reliable, and a professional manner.
- Complete other duties as directed, provided adequate training has been given.

To be considered for this position you must:

- Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
- Be flexible for additional hours, changing shift times.
- **Be computer literate with experience in programs including Microsoft Office Suites.**:

- Work well in a team environment.
- Be highly motivated and work well autonomously.
- Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.

**Job Type**: Casual

**Salary**: $30.30 - $49.00 per hour

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Brisbane Airport, Australia Smarte Carte Australia Pty Ltd Full time

    We are Australia’s leading supplier and manager of Airport luggage storage solutions, specifically, Baggage Storage by Smarte Carte, a retail store which allows travellers to store luggage while they await their flight or cruise. We are soon opening our latest Baggage Storage store at Brisbane Airport's Skygate Centre. We are looking for Customer Service...


  • Perth Airport, Australia Community Vision Full time

    Full-time role for immediate start - Opportunity to contribute to drive customer satisfaction - Supportive onboarding + buddy shifts + formal training **At Community Vision** Forget everything you know and expect about working in a call centre team. This is a vibrant office environment where you’re encouraged to use your brain! We don’t focus on call...


  • Perth, Australia Opteon Full time

    About us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...


  • Moorabbin Airport, Australia SMS Personnel Full time

    **Customer Service Representative** - **Brand name with global presence** - **Moorabbin location** - **Full time position** - **Excellent culture and working environment** - **Immediate start** **About the company**: **Key responsibilities**: - Daily support, communication and service for distributor customer service, supply chain and sales functions -...


  • Brisbane Airport, Australia The Pool Tile Company Full time

    **ABOUT US** The Pool Tile Company is Australia’s leading supplier of pool and outdoor tiles, proudly 100% Australian owned. As a specialist supplier to Australia’s best pool builders, landscapers, and architects we pride ourselves on providing quality products and amazing service. From humble beginnings, we’ve grown to offer the broadest selection of...


  • Moorabbin Airport, Australia SMS Personnel Full time

    **Customer Service Representative** - **Brand name with global presence** - **Moorabbin Airport precinct** - **Full time position** - **Excellent culture and working environment** - **Immediate start** **About the company**: **Key responsibilities**: - Placement of distributor orders on overseas plants - Responsive order management support including order...


  • Melbourne Airport, Australia World Courier Pte Ltd Full time

    **PRIMARY DUTIES AND RESPONSIBILITIES**: - Flexibility in work schedule - 24 hour company will require overtime, holiday scheduling, and weekend shifts as necessary. - Most CS Representatives are assigned to work one weekend day as part of their shift. - Demonstrating professionalism on the phone and in the office. - Providing Excellent Customer Service to...


  • Perth, Australia Kinatico Full time

    **Join Us in Powering Better, Safer Workplaces!** **Multiple Casual - Customer Service Representative - KINATICO** Are you ready to be Kin-a-t-i-can? Join a global leader in Reg-Tech as a Customer Service Representative. If you're passionate about customer service and have an eye for detail, we want to hear from you! **DELIVERING THE GOOD, STRIVING FOR...


  • Perth, Australia Inject Full time

    Competitive base salary + Bonus Structure! - Full-time role regular Monday-Friday, hours Malaga branch. - Leaders in the Stone industry, training and support provided. **About CDK Stone** For 40 years, CDK Stone has been the one to beat when it comes to sourcing and providing the finest tools and equipment range on the market. Through our exclusive...


  • Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...


  • Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent and 12 -...


  • Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...


  • Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...


  • Perth, Australia Commonwealth Bank Full time

    **We are looking for a Customer Service Representative to join our Morley Branch on a part time basis (31 hours a week)** **Monday - Friday 9.15 am to 4.15 pm working a 31 hour roster. **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...


  • Perth Airport, Australia Team Global Express Full time

    We are looking for someone to come on board and provide the highest possible level of Customer Service for all customers. You will be responsible and accountable for the handling of all customer enquiries working in close unison with the team to ensure customer satisfaction. - PRIMARY DUTIES & RESPONSIBILITIES- Provide a professional, pro-active and prompt...


  • Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a Customer Service Representative. Join the largest insurance group in Australia and New Zealand. For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three...


  • Perth, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Perth, Australia ChoiceOne Pty Ltd Full time

    Choice One is seeking x5 Customer Service Representatives for a client based in Nedlands & Osbourne Park **Key Responsibilities** - Answering incoming phone calls from clients - Assisting technicians with any queries - Booking in jobs and scheduling appointments across Perth and the South West - Co-ordination of technicians daily work - Receiving and...


  • Perth, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...


  • Perth, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative - Casual role that is flexible to fit around your schedule AND provides career progression and development - Hybrid working that is perfect for balancing commitments makes us a diverse and inclusive team - Together we create brilliant customer experiences **Do Work that Matters** As a Customer Service Representative...