Quality Improvement and Service Planning Manager

7 days ago


Melbourne, Victoria, Australia St Vincent's Hospital Full time
Job Description

We are seeking a highly skilled Quality Improvement and Service Planning Manager to join our team at St Vincent's Hospital Melbourne.

About the Role

This strategic role is critical in optimizing the efficiency and effectiveness of the Access and Imaging Directorate by building enhanced capabilities in service planning, stakeholder engagement, and data analytics.

  • Lead Problem-Solving & Project Management: Provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives.
  • Align Initiatives with Strategic Goals: Collaborate with local Audit & Improvement committees to ensure that all quality and improvement projects align with organizational strategic plans, key performance indicators (KPIs), and quality standards.
  • Strengthen Service Planning & Quality Assurance: Work closely with Senior Management to improve service planning and quality assurance by building stronger connections with the Quality and Continuous Improvement departments.
  • Cultivate a Culture of Improvement: Foster a culture of continuous improvement across the Access and Imaging workforce by enhancing capabilities and promoting best practices.
  • Enhance Data Reporting & Analytics: Improve data reporting and monitoring by serving as a liaison with the Decision Support Unit (DSU) to ensure accurate and timely data-driven decision-making.
Key Responsibilities
  1. Develop and implement strategies to enhance service planning and quality assurance processes.
  2. Collaborate with cross-functional teams to identify and prioritize quality and improvement initiatives.
  3. Analyze data to inform decision-making and drive business outcomes.
  4. Foster a culture of continuous improvement and knowledge sharing within the team.
  5. Ensure compliance with relevant regulatory requirements and industry standards.
Requirements
  • Degree in a relevant field such as healthcare administration, business, or public health.
  • Minimum 5 years of experience in quality improvement, service planning, or a related field.
  • Proven track record of driving business outcomes through process improvements and data analysis.
  • Excellent communication and interpersonal skills.
  • Able to work collaboratively in a fast-paced environment.
What We Offer
  • A competitive salary of $102,278.80 per annum (pro rata) for YU11 classification or VC1 ($116,646 per annum pro rata) depending on discipline.
  • A comprehensive benefits package including salary packaging, fitness passport, and more.
  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • The opportunity to work in a leading teaching, research, and tertiary health service.


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