Strategic Quality Improvement Officer

2 weeks ago


Melbourne, Victoria, Australia St Vincent's Hospital Full time

About St Vincent's Hospital Melbourne

We are a leading teaching, research and tertiary health service driven by values of Compassion, Justice, Integrity and Excellence.

The Access and Imaging Directorate plays a critical role in supporting the hospital's operational flow by ensuring timely access to acute inpatient beds, diagnostic imaging, and interventional procedures.

Job Summary

This strategic role is central to delivering exceptional patient care and advancing organizational excellence. We are seeking an experienced professional to optimize the efficiency and effectiveness of the A&I Directorate by building enhanced capabilities in service planning, stakeholder engagement, and data analytics.

As a Quality and Improvement Officer, you will provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives. You will work closely with Senior Management to improve service planning and quality assurance by building stronger connections with the Quality and Continuous Improvement departments.

The ideal candidate will have experience in project management or continuous improvement, strong interpersonal skills, including analytic skills, particularly in the areas of clinical and project management and analysis. They will also have strong and well-developed project management, and/or planning and organizational skills.

Key Responsibilities
  • Lead Problem-Solving & Project Management: Provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives.
  • Align Initiatives with Strategic Goals: Collaborate with local Audit & Improvement committees to ensure that all quality and improvement projects align with organizational strategic plans, key performance indicators (KPIs), and quality standards.
  • Strengthen Service Planning & Quality Assurance: Work closely with Senior Management to improve service planning and quality assurance by building stronger connections with the Quality and Continuous Improvement departments.
  • Cultivate a Culture of Improvement: Foster a culture of continuous improvement across the Access and Imaging workforce by enhancing capabilities and promoting best practices.
  • Enhance Data Reporting & Analytics: Improve data reporting and monitoring by serving as a liaison with the Decision Support Unit (DSU) to ensure accurate and timely data-driven decision-making.
Benefits
  • A focus on wellbeing initiatives, with regular events and programs.
  • Confidential, solutions-focused employee counselling.
  • A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month).
  • Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.
  • Salary Packaging – Increase your take home pay.
  • In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks.
  • Discounts and Promotions always available through our Foundation.
  • Regular opportunities for professional development to assist you to reach your career goals.
  • Culture of continuous improvement.
What We Offer

A competitive salary package, including a base salary range of $102,278.80 - 89,928.80 per annum pro rata, depending on discipline, plus superannuation and annual leave loading. We also offer a range of benefits, including flexible working arrangements, a comprehensive Employee Assistance Program, and access to ongoing professional development opportunities.



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