Customer Experience Improvement Officer
1 month ago
This is a unique opportunity to join the Department of Transport and Planning as a Customer Resolution Officer. As a key member of the team, you will apply analytical, creative, and proactive approaches to enhance the customer experience.
The ideal candidate will work collaboratively with others to respond to customer issues, deliver the best possible outcomes, and balance multiple day-to-day activities while upholding quality and meeting performance targets.
The role offers a chance to grow professionally, contribute to innovation, and develop skills in customer service, problem-solving, and communication. You will have the opportunity to work across multiple urban and suburban hubs and enjoy optimal work-life balance initiatives, including flexible working arrangements.
The Department of Transport and Planning prioritizes the development of a safe and inclusive culture, embracing diversity and promoting equal opportunities for all employees. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Global Talent Acquisition Specialist
7 days ago
Melbourne, Victoria, Australia Intrepid Experience Full timeAbout the RoleWe are seeking a highly skilled and motivated Global Talent Acquisition Specialist to join our team. This is an exciting opportunity to work with a dynamic organization that values diversity, equity, and inclusion.Job DescriptionThe successful candidate will be responsible for partnering with our Asia & ANZ teams to support general recruitment...
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Customer Experience Manager
4 days ago
Melbourne, Victoria, Australia Mercury Full timeThis is a critical role in APAC with Mercury, a leading financial technology company.We are seeking a skilled Customer Experience Manager to join our team. As a key member of our Customer Support team, you will be responsible for delivering exceptional user experiences by providing warmth and competence when users encounter issues or have questions about our...
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Global Recruitment Specialist
2 days ago
Melbourne, Victoria, Australia Intrepid Experience Full timeAt Intrepid, we are on a mission to inspire and lead the best travel experiences ever for both people and the planet. As our ideal candidate, you will be an integral part of our team, partnering with Asia & ANZ to find innovative and passionate individuals who share our vision.This full-time role operates on a hybrid basis (3 days per week) out of our...
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Customer Experience Advocate
3 weeks ago
Melbourne, Victoria, Australia Xero Full timeUnlock a Fulfilling Career at XeroXero, a pioneering company in Australia, invites you to join its rapidly growing Customer Experience Team as a CUSTOMER EXPERIENCE SPECIALIST. This role presents a unique opportunity to make a lasting impact on customers' lives while being part of a dynamic team.In this position, you will take ownership of resolving customer...
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Office Experience Associate
3 weeks ago
Melbourne, Victoria, Australia Easygo Full timeAbout the Job">Easygo is seeking an experienced Office Experience Associate to join our team in Melbourne. As a key member of our front desk operations, you will be responsible for delivering exceptional customer service and supporting the smooth day-to-day functioning of our offices.">Your primary responsibilities will include managing mail and parcel...
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Product Strategy and Customer Experience Leader
2 weeks ago
Melbourne, Victoria, Australia CircuIT Recruitment Group Full timeSenior Leadership Opportunity in Healthcare TechnologyWe are seeking an experienced Chief Customer and Product Officer to join our client, a leading healthcare technology company. This role presents a unique chance to shape the future of healthcare, drive innovation, and make a lasting impact.About the RoleOversee the entire product lifecycle, from...
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Melbourne, Victoria, Australia CircuIT Recruitment Group Full timeLead Product Development and Enhance Customer ExperienceCircuIT Recruitment Group is seeking an experienced Chief Customer and Product Officer to join our client, a leading healthcare technology company in Melbourne. This unique opportunity offers the chance to shape the future of healthcare, drive innovation, and make a lasting impact.About the Role:Oversee...
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Accor Customer Experience Specialist
4 days ago
Melbourne, Victoria, Australia Accor Full timeAs a Reservations Sales Agent with Accor, you will be responsible for delivering exceptional customer service to guests while showcasing outstanding interpersonal skills. The ideal candidate will possess strong communication skills, both verbal and written, with the ability to work in a fast-paced team environment.About This OpportunityThis role involves...
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Global Customer Experience Specialist
4 days ago
Melbourne, Victoria, Australia Easygo Full timeCompany Overview:Easygo is a leading online service provider, proud to be the exclusive service provider to a powerhouse of brands within the iGaming industry. With a rapidly expanding workforce of 270+, we are committed to placing our clients' and communities' entertainment at the forefront of everything we do.This is an exciting opportunity for a...
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Xero Customer Experience Expert
1 month ago
Melbourne, Victoria, Australia Xero Full timeXero is a leading cloud-based accounting software company that empowers small businesses and their advisors to grow and thrive.We are seeking a highly skilled Customer Experience Specialist to join our team in AU. The successful candidate will be responsible for providing exceptional support and advice to customers, leveraging their deep product knowledge to...
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Office Experience Coordinator
1 month ago
Melbourne, Victoria, Australia Culture Amp Full timeCompany OverviewCulture Amp is a leading company in AU, committed to creating a better world of work. We strive to foster a work environment that truly cares for and develops our employees, while creating lasting positive impact.SalaryWe offer a competitive compensation package, including an estimated salary of $95,000 - $110,000 per annum, depending on...
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Customer Experience Professional
4 days ago
Melbourne, Victoria, Australia Asahi Beverages Full timeCompany Overview:">Asahi Beverages is a leading company in Australia, offering a unique opportunity to join their rapidly growing team. With a focus on customer-centricity, Asahi Beverages strives to deliver exceptional service and exceed customer expectations.">About the Role:">This Customer Experience Specialist position requires strong problem-solving...
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Customer Experience Specialist
4 days ago
Melbourne, Victoria, Australia Optus Full timeAbout the RoleThis is an exciting opportunity to join Optus as a Customer Experience Specialist, working in a dynamic environment with a rapidly growing team. As a key member of the Customer Resolution Team, you will be responsible for managing customer complaints from various sources, ensuring prompt, professional, and caring responses that exceed customer...
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Customer Experience Architect
3 weeks ago
Melbourne, Victoria, Australia Canonical Full timeOverviewCanonical is a rapidly growing company in Australia with a strategic department focused on reducing risk, facilitating adoption, and supporting expansion. As a Customer Success Manager, you will be part of this exciting journey.ResponsibilitiesThe primary responsibility of this role is to develop trust with customers, provide exceptional experiences,...
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Senior Product Lead for Customer Experience
2 months ago
Melbourne, Victoria, Australia Xero Full timeXero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...
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Chief Customer and Product Officer Lead
2 days ago
Melbourne, Victoria, Australia CircuIT Recruitment Group Full timeAs a Chief Customer and Product Officer Lead at CircuIT Recruitment Group, you will have the opportunity to shape the future of healthcare technology. This role offers a unique chance to drive innovation and make a lasting impact.Key ResponsibilitiesProduct Strategy: Oversee the entire product lifecycle, from conception to launch, aligning with customer...
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Customer Experience Professional
3 weeks ago
Melbourne, Victoria, Australia Xero Full timeJob OverviewXero is a leading accounting and financial management company in Australia, offering a wide range of innovative solutions to small businesses and accountants.We are seeking an experienced Customer Experience Professional to join our team, providing exceptional support and guidance to our customers through various communication channels.
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Chief Customer Growth Officer
2 weeks ago
Melbourne, Victoria, Australia ReadyTech Full timeAbout UsReadyTech is a leading software company that empowers communities to thrive. With a strong track record of sustainable growth and a diverse range of clients, we offer an experience that will push you to be your best.The RoleWe are seeking a Chief Customer Growth Officer to lead our account management function and drive sales plans, targets, and...
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Administrative Officer
2 weeks ago
Melbourne, Victoria, Australia Bank of Queensland Full timeThe Administrative Officer - Employee Experience will be a vital part of our People and Culture team, responsible for providing administrative support to the internal departments and ensuring seamless operations. This is an excellent opportunity to develop your skills and experience in a dynamic and supportive environment.About the Job:We are seeking someone...
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Customer Experience Specialist
4 days ago
Melbourne, Victoria, Australia Creative Activation Full timeAt Creative Activation, we pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment.This role offers an exciting opportunity to join our Client Service team as a Program Coordinator, where you will be responsible for assisting with planning, executing, and...