Finance Administrator for Government Agency

1 month ago


Newcastle, New South Wales, Australia Ashdown People Full time
About the Role

We are seeking a highly skilled Finance Administrator to play a key role in an essential government agency.

The successful candidate will provide excellent customer service to the members of public for charges related to services provided, and ensure the department meets its obligation in the management of revenue collection process.

Key Responsibilities:
  • First point of contact to the department service for fees and charges.
  • Respond to a variety of customer enquiries via phone, email or through written correspondence, providing exceptional customer service ensuring that this experience is a smooth and as efficient as possible.
  • Assist in managing the revenue collection process according to policies and procedures.
  • Provide administrative and clerical support and maintain records as per policy directives.
  • Prepare timely and accurate reports.
  • Contribute to the development, improvement and implementation of new processes and systems related to customer service.
About You

We are looking for a highly motivated and enthusiastic individual who can demonstrate a commitment to providing high levels of customer service.

You will be able to remain calm in all circumstances when communicating with people who have experienced medical emergencies.

You should be able to use a wide range of computer hardware, software and electronic systems.

You will be able to plan and balance priorities, perform a wide range of tasks with limited supervision and the ability to problem solve, use initiatives, judgements and discretion in a flexible and creative manner.

Benefits of Working with Ashdown People
  • We are one of the largest suppliers to the NSW Government.
  • You will be paid weekly.
  • We have a 4.9/5 rating on Google Reviews with over 1000 5-star reviews from candidates this year.
  • We offer insurances for ABN contractors.
  • We provide consistent communication and transparency.
  • We offer detailed onboarding and support.


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